4.0
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4.0 rating
566 total reviews
(
489 Verified
)
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Current Resident 1070608
Verified Resident • 2022
4.7
9/28/2022
The outside of my building needs to be power wash and the outside windows of my apartment needs to clean. The staff appears to be really nice. Some of the residents do not clean up behind their pet. Thanks
12/14/2022
Current Resident 898302
Verified Resident • 2022
3.3
8/10/2022
pretty nice and spacious, like the location,it's accessible to all that we need around here, schools, grocery stores, work and family. a little crowded with the parking spaces and noisy, i feel like it would be great to clean up around the entrances with all the trees around.
12/13/2022
Prospective Resident 23942
Prospect • Visited 2022
5.0
8/3/2022
Awesome experience
Kiki Williams is awesome to work with she made me feel very welcome and worked with me to get exactly what I needed and wanted in an apartment. It was just an overall great experience and I'm going to be happy to move in there
12/12/2022
Updated Review
Current Resident 1022510
Verified Resident • 2021 - 2022
2.3
8/1/2022
I was happy at first with this community but as soon as I started having issues with my apartment, my happiness turned into ashes. I have had nothing but reoccurring problems from colonial village at chase gayton. The maintenance team doesn't want to fix anything. They just want to put bandaids over issues. And Good luck getting ahold of the front desk. Needless to say, I am excited for my lease to end because this place is an over priced joke.
12/11/2022
Current Resident 1063735
Verified Resident • 2022
4.3
7/20/2022
It's over 90 degrees and it's taking the maintenance team more than a week to fix my AC. The work order was not completed. One of the maintenance guys passed me on the street and stated he was gonna take care of it, but it's been more than a week and it's not done. This is the second survey request I have received about a completed maintenance request, that wasn't completed.
7/21/2022
Current Resident 1063677
Verified Resident • 2022
4.0
7/18/2022
The community seems great and the amenities seem fantastic. However, there was a lot of difficulty with me moving in though I am sure some of it was being management's control. I look forward to living here.
7/19/2022
Updated Review
Current Resident 951205
Verified Resident • 2021 - 2022
4.0
7/12/2022
The community is ok. It's quiet for the most part. The lack of dumpsters and trash left unsecured weekly is a huge turn off. The appliances arent that great considering the rent price. The carpets in the hallways are extremely dirty all the times.
7/13/2022
Current Resident 1038573
Verified Resident • 2022
5.0
6/22/2022
My move in experience has been wonderful!! I love my new apartment. Everything was clean and also the office team were very professional. I love the location and neighborhood! I really enjoy coming home!
4/27/2023
Current Resident 1037058
Verified Resident • 2022
4.3
6/18/2022
I have been here for about 3 weeks and I like the apartment, but my air conditioning and toilet have been broken the entire time I've been here. It hasn't gotten too hot in my apartment yet, but the fact it hasn't been fixed feels pretty ridiculous.
4/26/2023
Current Resident 1031951
Verified Resident • 2021 - 2022
4.8
6/3/2022
I love how welcoming the community was when I first moved in and how it has continued during the duration of this being my home. The friendliest of the staff is what sold me on this community. I also have great neighbors and maintenance always handles requests asap.
6/5/2022
Current Resident 1022733
Verified Resident • 2022
3.7
5/5/2022
Great location. Office staff were very helpful and made the move in transition easier. Keke was really helpful and made a stressful time (moving) much better. Community is quiet and welcoming. Can't wait to get settled in.
5/7/2022
Current Resident 1017170
Verified Resident • 2022
5.0
4/18/2022
Maintenance and office staff have been amazing. There were a few small issues that come with moving into a new place, and they were all addressed in a timely manner. After a bad apartment hunting experience, they helped me a lot.
4/20/2022
Updated Review
Current Resident 831926
Verified Resident • 2020 - 2022
5.0
4/14/2022
I love this apartment and it's the best apartment ever and they treat you with respect and I love it. They also have food trucks that comes here never had a apartment that did that ever. 10/10 best apartment ever.
4/16/2022
Current Resident 1011064
Verified Resident • 2021 - 2022
2.7
3/30/2022
This apartment building was not as advertised. There is a rodent/pest problem prevalent in my building. Maintenance staff were somewhat helpful in solving the problem, but I feel the office staff were not empathetic to the situation. No one wants to live with rodents in their household. There were clear signs of rodents living in the apartment. I spend my time elsewhere. This apartment building is the worst. I will never renew my lease.
4/1/2022
Current Resident 1004913
Verified Resident • 2021 - 2022
3.2
3/8/2022
It has not been the best,I have had to call mateniece to many times as a new Tennant..there are electrical problems that have not been addressed .there's no air circulation in the apartments,possibly mold in the windows..I am very disappointed.
3/10/2022
Current Resident 1000641
Verified Resident • 2020 - 2022
3.8
2/21/2022
Great office staff! Maintenance responds very quickly to any requests. The grounds are always well manicured, making for a great looking community. Only con: Although cable is automatically added to your rent, there should be an option for those residents who don't really need it.
4/3/2022
Current Resident 763536
Verified Resident • 2022
5.0
2/11/2022
Office staff was great, very smooth move in. Parking hasn't been an issue. The grounds look nice. The apartment is spacious, I like having the extra storage. Having a washer and dryer in the unit is very convenient. Over all very satisfied.
4/3/2022
Updated Review
Current Resident 869433
Verified Resident • 2020 - 2022
5.0
2/9/2022
It's been wonderful, office staff is helpful, they go above and beyond. Residents are friendly. I love the forest atmosphere. It's very peaceful and calm. I enjoy taking walks with my support pup, she likes the squirrels.
2/11/2022
Current Resident 990217
Verified Resident • 2021 - 2022
4.2
1/26/2022
The office staff is exceptional. Kiki was my first point of contact and has been beyond professional in making sure we are taken care of from the first phone call. She has continually provided exceptional service and has clearly been invented in making sure our needs have been met.
1/28/2022
Updated Review
Current Resident 938547
Verified Resident • 2019 - 2022
4.2
1/13/2022
The grounds usually are cared for except the garbage and the dog waste bins. I wanted the carpet replaced upon move in but this never happened. The other tenants are loud and obnoxious with the mufflers, makes it difficult to study at times. My payment for rent wasn't processed correctly a few times since moving in and I've had an eviction notice because of this issue. Be careful if you have a financial custodian or fiduciary who can only mail payments. The buildings are old but could be nicer inside.
1/15/2022
Updated Review
Current Resident 947850
Verified Resident • 2021
3.7
12/5/2021
Pleasant place far as neighbors and location. However, rent policy is very rediculous and outdated. Staff help much as possible i supposed but its not at all enough because its not their job to care. Ic
12/7/2021
Current Resident 965337
Verified Resident • 2021
5.0
10/27/2021
I like this community it looks nice and it has really nice features as well. But overall it is peaceful and clean. The staff are nice they helped me when i needed it. Thy answered all of my questions.
10/29/2021
Current Resident 965003
Verified Resident • 2014 - 2021
5.0
10/26/2021
WE FEEL AT HOME AND NEVER HAD A PROBLEM WITH THE MAINTAINCE DEPARTMENT. WE FEEL SAFE HERE AND WE HAVE AN APARTMENT WITH NO STEPS. WE ARE ELDERLY AND ARE ABLE TO SLEEP LATE BECAUSE OF LITTLE NOISE. IT IS NEAR ALL STORES.
10/27/2021
Current Resident 963689
Verified Resident • 2021
1.5
10/22/2021
Hands down the worse experience when moving to this apt. The unit was not ready to move in, and we had to accept all significant repairs with our young children at home. the cabinet next to the chimney needed replacement. There was a lot of mold throughout the apartment, among other repairs that were needed when we just moved. on 10/18/21 I ask about a dripping problem with the master's bathroom, today is 10/22/21 and nothing has been done
10/25/2021
Current Resident 960468
Verified Resident • 2021
5.0
10/12/2021
We Just moved in this weekend but so far so good. The leasing office staff was absolutely amazing. So easy to work with. Treated you as a friend and not just a potential tenant. Community is beautiful.
10/14/2021
Dogwood I
6 Available Units
1 Bed, 1 Bath | 715 sq. ft.
$1,338 - $2,868
See Floor Plan Details
Dogwood II
4 Available Units
1 Bed, 1 Bath | 828 sq. ft.
$1,353 - $2,943
See Floor Plan Details
Bradford I
3 Available Units
2 Beds, 1 Bath | 950 sq. ft.
$1,678 - $3,293
See Floor Plan Details
Bradford II
3 Available Units
2 Beds, 2 Baths | 1,097 sq. ft.
$1,858 - $3,748
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 12 reviews)
Noise
4.1
Grounds
4.1
Safety
3.9
Office Staff
4.1
Maintenance
4.1
Neighborhood
4.5
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
12
Manager’s Review Engagement
Percentage of reviews responded to
91.67%
Manager’s Review Reply Time
Average time to respond to reviews
3 days
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MAA Chase Gayton is a 715 - 1,097 sq. ft. apartment in Richmond in zip code 23219. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,338 - $3,748. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.