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Award Winner
100 Chase Gayton Drive, Richmond, VA 23219

4.0

(566 Reviews)
$1,338 - $3,748/mo

Move-In Specials

Lease Now, monthly rent has been reduced -$140! Certain exclusions may apply.

Reviews

4.0 rating

566 total reviews

(

489 Verified

)

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Summarized by generative AI from text of customer reviews

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Updated Review

Review Author Icon

Current Resident 565780

Verified Resident 2020 - 2021

5.0

9/28/2021

I have rented at this complex for more than three years, in two different apartments. The complex is well-maintained, and maintenance requests are generally dealt with promptly, and professionally. The office staff are courteous and helpful.

    Property Manager Response

    9/29/2021

    Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

    Updated Review

    Review Author Icon

    Current Resident 922118

    Verified Resident 2021

    4.5

    8/24/2021

    My wife and I moved into Colonial Village at Chase Gayton this past summer. We started our contract in May, but due to having to move from out-of-state, the management team were extremely helpful and understanding with our situation and help in every way possible to ensure our move went smoothly. First impressions can make or break any relationship and they definitely made a great first impression!

      Property Manager Response

      8/25/2021

      Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      Current Resident 940494

      Verified Resident 2021

      2.5

      8/16/2021

      Things needing to get fixed take far too long to get fixed. I am frustrated and the relationship which exists with this complex is only getting worse by the day. Going on almost two months of living here and there are still things not fixed from what we requested to be repaired before we moved in.

        Property Manager Response

        8/17/2021

        Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
        Review Author Icon

        Current Resident 932723

        Verified Resident 2021

        5.0

        7/28/2021

        This is a great community so far. The pool and gym are awesome amenities. Everyone is friendly and helpful. The location is perfect- close to shopping, not far from the city, and close to a nice park.

          Property Manager Response

          8/2/2021

          Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
          Review Author Icon

          Current Resident 931126

          Verified Resident 2020 - 2021

          3.3

          7/24/2021

          I only saw the model apartment before signing. My apartment didn't have NEARLY as many updates features and fixtures. I have also had a lot of maintenance issues that have taken way too long to get fixed, including broken appliances and plumbing.

            Property Manager Response

            7/26/2021

            Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

            Updated Review

            Review Author Icon

            Current Resident 899935

            Verified Resident 2020 - 2021

            4.8

            7/22/2021

            I love living here. The office staff are friendly, supportive and professional, as are the maintenance staff. My apartment is laid out so well and is very comfortable. I have had a great experience living here.

              Property Manager Response

              8/2/2021

              Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

              Updated Review

              Review Author Icon

              Current Resident 820763

              Verified Resident 2019 - 2021

              5.0

              7/13/2021

              I have had a great experience with Chase Gayton. From the staff, right down to the neighbors and community! It is super quiet and a wonderful comfortable apartment. I would recommend Chase Gayton Colonial Village to everyone!

                Property Manager Response

                7/14/2021

                Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
                Review Author Icon

                Current Resident 918031

                Verified Resident 2021

                4.3

                6/16/2021

                So far we had a nice experience since it is just our first month of lease.It's such a great community, quite area and great schools. Summer season seams to be pleasurable with enjoying swimming in the pool.

                  Property Manager Response

                  7/7/2021

                  Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
                  Review Author Icon

                  Current Resident 902485

                  Verified Resident 2021

                  2.5

                  5/10/2021

                  Many times sent a request for the same job , never done. Each time sending me email, that job is completed. And nobody even came to check what was the problem. It is two months already since I started sending a request

                    Property Manager Response

                    7/2/2021

                    Hi, we're disappointed to hear of the negative experience you had at our location. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

                    Updated Review

                    Review Author Icon

                    Current Resident 844478

                    Verified Resident 2019 - 2021

                    4.5

                    5/5/2021

                    The staff is always friendly and if you have a problem it will be fixed quickly. I love that the pool is 24-7. The grounds are well kept also. It's convenient to literally everything the Westend can offer.

                      Property Manager Response

                      5/6/2021

                      Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

                      Updated Review

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                      Current Resident 837408

                      Verified Resident 2020 - 2021

                      5.0

                      5/5/2021

                      This is the best apartment complex I ever stay in, I don't have a dog but I love them an the apartment complex is pet friendly, If u haven't applied for a place to stay u missing out. The neighbors are really friendly.

                        Property Manager Response

                        5/6/2021

                        Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! We are always more than happy to assist you if anything else comes up. Take care!
                        Review Author Icon

                        Current Resident 899870

                        Verified Resident 2016 - 2021

                        5.0

                        5/3/2021

                        We moved in December 2016. Though there have been changes in management since then the quality has stayed the same.. The staff is willing to help you in anyway they can, which for a complex of this size speaks a great deal about the quality of person maintained.

                          Property Manager Response

                          5/4/2021

                          Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                          Updated Review

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                          Current Resident 210815

                          Verified Resident 2015 - 2021

                          4.8

                          5/2/2021

                          Neighborhood is nice and quiet apartment size is nice. Apartment is excellent. It's close to everything. Maintenance is quick to respond. But rent goes up about $150 a year. Which makes everything not worth it.

                            Property Manager Response

                            5/3/2021

                            Hello , we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                            Updated Review

                            Review Author Icon

                            Current Resident 778375

                            Verified Resident 2020 - 2021

                            3.8

                            4/12/2021

                            I like my apartment, but I just wish they would clean the carpets in the common area of the building. It is fairly quiet, but there are a lot of pets and people who don't pick up behind their pets. Some residents are trifling and leave their trash outside their vehicles for someone else to pick up. Definitely not a bad place to live, just need a community that takes pride in their home.

                              Property Manager Response

                              4/14/2021

                              Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a good day.
                              Review Author Icon

                              Current Resident 891422

                              Verified Resident 2020 - 2021

                              5.0

                              4/9/2021

                              Never had a bad experience, So far everything is going well. The staff is always helpful, and wiling to assist in any matter. Parking hasn't been to bad, not many parking spot issues. I would recommend this apartment complex to anyone looking for a place to live.

                                Property Manager Response

                                4/10/2021

                                Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! We are always more than happy to assist you if anything else comes up. Take care!

                                Updated Review

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                                Current Resident 410554

                                Verified Resident 2014 - 2021

                                5.0

                                3/25/2021

                                My experience here has been beyond Awesome. The best of everything. The complex is beautiful and always looks fantastic. The management is truly outstanding. Dee and Kiki are the very best ever!!!!!

                                  Property Manager Response

                                  3/26/2021

                                  Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Village at Chase Gayton. We are always more than happy to assist you if anything else comes up. Take care!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 787098

                                  Verified Resident 2020 - 2021

                                  5.0

                                  3/21/2021

                                  Everyone in the complex is respectful, kind, and animal-friendly. People open doors for each other, smile, wave, walk their pets around. The staff is also courteous and respectful and helpful, following up on any issues or helping where they can.

                                    Property Manager Response

                                    3/22/2021

                                    Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! Please don't hesitate to reach out if there's anything additional we can do for you.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 872095

                                    Verified Resident 2019 - 2021

                                    5.0

                                    3/20/2021

                                    Colonial Village Apartment community is a wonderful place to live. The office personnel are always friendly, professional and knowledgeable with their position. The maintenance staff are great at what they do. The security staff presence in this community is great.

                                      Property Manager Response

                                      3/21/2021

                                      Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! We are always more than happy to assist you if anything else comes up. Take care!
                                      Review Author Icon

                                      Current Resident 883161

                                      Verified Resident 2021

                                      4.5

                                      3/12/2021

                                      The community is lovely I love calling this place home. Shopping areas are very close. Takes only a minute to get to the highway. Only regret I have is moving to the ground floor. The neighbors upstairs from me walk really hard an it's hard to sleep when they just walk all day an night

                                        Review Author Icon

                                        Current Resident 839320

                                        Verified Resident 2020 - 2021

                                        4.5

                                        3/10/2021

                                        I had a few issues when I first moved in, but the office staff has worked with me to make sure that all most of my needs were met. The community itself is great. Most of my neighbors are polite and friendly but mostly keep to themselves, just like me.

                                          Property Manager Response

                                          3/11/2021

                                          Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
                                          Review Author Icon

                                          Current Resident 881316

                                          Verified Resident 2020 - 2021

                                          4.7

                                          3/9/2021

                                          Office staff is friendly and helpful If you need anything fixed they are prompt to do so and they do follow up in a timely manner. It's a quiet community with not many children. easy access to many stores and a park

                                            Property Manager Response

                                            3/10/2021

                                            Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Village at Chase Gayton. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 221054

                                            Verified Resident 2008 - 2021

                                            4.0

                                            3/5/2021

                                            Overall my time here at Chase Gayton has been good. There have been a few maintenance issues but they have attended to most of them in a timely matter. Maintenance needs to learn to listen to tenants and not make them feel like they know nothing about what they are talking about.

                                              Property Manager Response

                                              3/6/2021

                                              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 563327

                                              Verified Resident 2019 - 2021

                                              4.5

                                              3/3/2021

                                              Not bad overrall. MAAC needs to get busy with renovating and bringing Chase Gayton more in line with their other, updated communities. Our streets need to be repaved and if MAAC is unwilling to change our type of trash collection, at least power wash the compactor area once a month. Do SOMETHING to clean up that nasty area!

                                                Property Manager Response

                                                3/4/2021

                                                Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything and have a wonderful day.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 762774

                                                Verified Resident 2018 - 2021

                                                4.7

                                                2/11/2021

                                                It's been good, except iam not Happy with my apt bc it's old and to many bugs for me, for what I pay. It needs alot of work inside and the painting is not good. The bathroom shower on the ceiling is crack the caulking is coming apart.

                                                  Property Manager Response

                                                  2/12/2021

                                                  Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 802333

                                                  Verified Resident 2017 - 2021

                                                  3.3

                                                  1/27/2021

                                                  Save your money and live somewhere else. It's the epitome of "2021 Rent with 1980 interior". You'll spend more time dealing with maintenance and shoddy appliances than you will enjoying your fully functioning apartment.

                                                    Property Manager Response

                                                    1/29/2021

                                                    Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, Colonial Village at Chase Gayton

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Dogwood I

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 715 sq. ft.

                                                    $1,338 - $2,868

                                                    See Floor Plan Details

                                                    Dogwood II

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 828 sq. ft.

                                                    $1,353 - $2,943

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Bradford I

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 950 sq. ft.

                                                    $1,678 - $3,293

                                                    See Floor Plan Details

                                                    Bradford II

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,097 sq. ft.

                                                    $1,858 - $3,748

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.1

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Guest Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Controlled Access
                                                    • Convenient to Shopping
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Manager
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Resident Car Care Center
                                                    • Sauna
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Chase Gayton in Richmond, VA. It is the best location in Richmond's West End and has exceptional perks. The one-, two-, and three-bedroom apartments are especially large, with a washer/dryer included. Select homes have vaulted ceilings, built-in bookcases, and more. Enjoy the luxury amenities at our community! Swim in the saltwater pool, de-stress in the sauna, or enjoy a workout in the 24-hour fitness center. MAA Chase Gayton is minutes from I-64 for a quick trip to the center of Richmond. It's around the corner from shopping, restaurants, and services at Gayton Crossing, and there are plenty of dining and shopping options throughout the neighborhood.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 01/29/2020
                                                    Q: Has the trash being piled up problem solved? Also, the dog poop everywhere... thanks,

                                                    Frequently Asked

                                                    How is MAA Chase Gayton Rated?
                                                    Based on 566 number of votes by renters, MAA Chase Gayton is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Chase Gayton?
                                                    MAA Chase Gayton is rated 4.1 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Chase Gayton is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Chase Gayton?
                                                    MAA Chase Gayton is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Chase Gayton?
                                                    MAA Chase Gayton is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Chase Gayton is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Chase Gayton?
                                                    MAA Chase Gayton is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Who manages MAA Chase Gayton?
                                                    MAA
                                                    What is the pet policy at MAA Chase Gayton?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease Now, monthly rent has been reduced -$140! Certain exclusions may apply.

                                                    April 2026

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                                                    Baths

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                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    MAA Chase Gayton is a 715 - 1,097 sq. ft. apartment in Richmond in zip code 23219. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,338 - $3,748. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.