4.0
Lease Now, monthly rent has been reduced -$140! Certain exclusions may apply.
4.0 rating
566 total reviews
(
489 Verified
)
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Updated Review
Current Resident 565780
Verified Resident • 2020 - 2021
5.0
9/28/2021
I have rented at this complex for more than three years, in two different apartments. The complex is well-maintained, and maintenance requests are generally dealt with promptly, and professionally. The office staff are courteous and helpful.
9/29/2021
Updated Review
Current Resident 922118
Verified Resident • 2021
4.5
8/24/2021
My wife and I moved into Colonial Village at Chase Gayton this past summer. We started our contract in May, but due to having to move from out-of-state, the management team were extremely helpful and understanding with our situation and help in every way possible to ensure our move went smoothly. First impressions can make or break any relationship and they definitely made a great first impression!
8/25/2021
Current Resident 940494
Verified Resident • 2021
2.5
8/16/2021
Things needing to get fixed take far too long to get fixed. I am frustrated and the relationship which exists with this complex is only getting worse by the day. Going on almost two months of living here and there are still things not fixed from what we requested to be repaired before we moved in.
8/17/2021
Current Resident 932723
Verified Resident • 2021
5.0
7/28/2021
This is a great community so far. The pool and gym are awesome amenities. Everyone is friendly and helpful. The location is perfect- close to shopping, not far from the city, and close to a nice park.
8/2/2021
Current Resident 931126
Verified Resident • 2020 - 2021
3.3
7/24/2021
I only saw the model apartment before signing. My apartment didn't have NEARLY as many updates features and fixtures. I have also had a lot of maintenance issues that have taken way too long to get fixed, including broken appliances and plumbing.
7/26/2021
Updated Review
Current Resident 899935
Verified Resident • 2020 - 2021
4.8
7/22/2021
I love living here. The office staff are friendly, supportive and professional, as are the maintenance staff. My apartment is laid out so well and is very comfortable. I have had a great experience living here.
8/2/2021
Updated Review
Current Resident 820763
Verified Resident • 2019 - 2021
5.0
7/13/2021
I have had a great experience with Chase Gayton. From the staff, right down to the neighbors and community! It is super quiet and a wonderful comfortable apartment. I would recommend Chase Gayton Colonial Village to everyone!
7/14/2021
Current Resident 918031
Verified Resident • 2021
4.3
6/16/2021
So far we had a nice experience since it is just our first month of lease.It's such a great community, quite area and great schools. Summer season seams to be pleasurable with enjoying swimming in the pool.
7/7/2021
Current Resident 902485
Verified Resident • 2021
2.5
5/10/2021
Many times sent a request for the same job , never done. Each time sending me email, that job is completed. And nobody even came to check what was the problem. It is two months already since I started sending a request
7/2/2021
Updated Review
Current Resident 844478
Verified Resident • 2019 - 2021
4.5
5/5/2021
The staff is always friendly and if you have a problem it will be fixed quickly. I love that the pool is 24-7. The grounds are well kept also. It's convenient to literally everything the Westend can offer.
5/6/2021
Updated Review
Current Resident 837408
Verified Resident • 2020 - 2021
5.0
5/5/2021
This is the best apartment complex I ever stay in, I don't have a dog but I love them an the apartment complex is pet friendly, If u haven't applied for a place to stay u missing out. The neighbors are really friendly.
5/6/2021
Current Resident 899870
Verified Resident • 2016 - 2021
5.0
5/3/2021
We moved in December 2016. Though there have been changes in management since then the quality has stayed the same.. The staff is willing to help you in anyway they can, which for a complex of this size speaks a great deal about the quality of person maintained.
5/4/2021
Updated Review
Current Resident 210815
Verified Resident • 2015 - 2021
4.8
5/2/2021
Neighborhood is nice and quiet apartment size is nice. Apartment is excellent. It's close to everything. Maintenance is quick to respond. But rent goes up about $150 a year. Which makes everything not worth it.
5/3/2021
Updated Review
Current Resident 778375
Verified Resident • 2020 - 2021
3.8
4/12/2021
I like my apartment, but I just wish they would clean the carpets in the common area of the building. It is fairly quiet, but there are a lot of pets and people who don't pick up behind their pets. Some residents are trifling and leave their trash outside their vehicles for someone else to pick up. Definitely not a bad place to live, just need a community that takes pride in their home.
4/14/2021
Current Resident 891422
Verified Resident • 2020 - 2021
5.0
4/9/2021
Never had a bad experience, So far everything is going well. The staff is always helpful, and wiling to assist in any matter. Parking hasn't been to bad, not many parking spot issues. I would recommend this apartment complex to anyone looking for a place to live.
4/10/2021
Updated Review
Current Resident 410554
Verified Resident • 2014 - 2021
5.0
3/25/2021
My experience here has been beyond Awesome. The best of everything. The complex is beautiful and always looks fantastic. The management is truly outstanding. Dee and Kiki are the very best ever!!!!!
3/26/2021
Updated Review
Current Resident 787098
Verified Resident • 2020 - 2021
5.0
3/21/2021
Everyone in the complex is respectful, kind, and animal-friendly. People open doors for each other, smile, wave, walk their pets around. The staff is also courteous and respectful and helpful, following up on any issues or helping where they can.
3/22/2021
Updated Review
Current Resident 872095
Verified Resident • 2019 - 2021
5.0
3/20/2021
Colonial Village Apartment community is a wonderful place to live. The office personnel are always friendly, professional and knowledgeable with their position. The maintenance staff are great at what they do. The security staff presence in this community is great.
3/21/2021
Current Resident 883161
Verified Resident • 2021
4.5
3/12/2021
The community is lovely I love calling this place home. Shopping areas are very close. Takes only a minute to get to the highway. Only regret I have is moving to the ground floor. The neighbors upstairs from me walk really hard an it's hard to sleep when they just walk all day an night
Current Resident 839320
Verified Resident • 2020 - 2021
4.5
3/10/2021
I had a few issues when I first moved in, but the office staff has worked with me to make sure that all most of my needs were met. The community itself is great. Most of my neighbors are polite and friendly but mostly keep to themselves, just like me.
3/11/2021
Current Resident 881316
Verified Resident • 2020 - 2021
4.7
3/9/2021
Office staff is friendly and helpful If you need anything fixed they are prompt to do so and they do follow up in a timely manner. It's a quiet community with not many children. easy access to many stores and a park
3/10/2021
Updated Review
Current Resident 221054
Verified Resident • 2008 - 2021
4.0
3/5/2021
Overall my time here at Chase Gayton has been good. There have been a few maintenance issues but they have attended to most of them in a timely matter. Maintenance needs to learn to listen to tenants and not make them feel like they know nothing about what they are talking about.
3/6/2021
Updated Review
Current Resident 563327
Verified Resident • 2019 - 2021
4.5
3/3/2021
Not bad overrall. MAAC needs to get busy with renovating and bringing Chase Gayton more in line with their other, updated communities. Our streets need to be repaved and if MAAC is unwilling to change our type of trash collection, at least power wash the compactor area once a month. Do SOMETHING to clean up that nasty area!
3/4/2021
Updated Review
Current Resident 762774
Verified Resident • 2018 - 2021
4.7
2/11/2021
It's been good, except iam not Happy with my apt bc it's old and to many bugs for me, for what I pay. It needs alot of work inside and the painting is not good. The bathroom shower on the ceiling is crack the caulking is coming apart.
2/12/2021
Updated Review
Current Resident 802333
Verified Resident • 2017 - 2021
3.3
1/27/2021
Save your money and live somewhere else. It's the epitome of "2021 Rent with 1980 interior". You'll spend more time dealing with maintenance and shoddy appliances than you will enjoying your fully functioning apartment.
1/29/2021
Dogwood I
6 Available Units
1 Bed, 1 Bath | 715 sq. ft.
$1,338 - $2,868
See Floor Plan Details
Dogwood II
4 Available Units
1 Bed, 1 Bath | 828 sq. ft.
$1,353 - $2,943
See Floor Plan Details
Bradford I
3 Available Units
2 Beds, 1 Bath | 950 sq. ft.
$1,678 - $3,293
See Floor Plan Details
Bradford II
3 Available Units
2 Beds, 2 Baths | 1,097 sq. ft.
$1,858 - $3,748
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 12 reviews)
Noise
4.1
Grounds
4.1
Safety
3.9
Office Staff
4.1
Maintenance
4.1
Neighborhood
4.5
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
12
Manager’s Review Engagement
Percentage of reviews responded to
91.67%
Manager’s Review Reply Time
Average time to respond to reviews
3 days
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MAA Chase Gayton is a 715 - 1,097 sq. ft. apartment in Richmond in zip code 23219. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,338 - $3,748. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.