Cortland Gateway Park

. #84 . #257

Award Winner

Cortland Gateway Park

4699 Kittredge Street, Denver, CO 80239

3.5

(375 Reviews)

$1,453 - $8,766/mo

Move-In Specials

2 Months Free! *Select apartment homes qualify. Contact our team for more information.

Reviews

3.5 rating

375 total reviews

(

236 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (32)

Cleanliness (9)

Environment (7)

Maintenance (88)

Noise (31)

Parking (51)

Staff (150)

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Review Rating

Current Resident 559306

Verified Resident • 2018

5.0

10/19/2018

My leasing agent and the office staff did an amazing job getting me and my family to the right location for the upcoming new year. On behalf of my mom, my brother, my sister and I- we would love to thank Keith, Taylor and Julia for an amazing and outstanding customer service they have provided for our family to feel welcomed at our new home.

Property Manager Response

10/22/2018

Hi neighbor! We are very happy to have provided you with such a positive experience! If there is anything further we can do to make your home even more enjoyable, please let us know!

Current Resident 555029

Verified Resident • 2014 - 2018

3.3

10/13/2018

Over the past 4 years the outside appearance as far as the breezeways have gone downhill. The price of the apartment that we live in has gone up significantly for the amount of space that we have. There have been no offers from management to improve the apartment that we are currently living in.

Property Manager Response

10/22/2018

Hello neighbor, We truly appreciate your feedback! We are currently pressure washing the breezeways and stairways of two buildings per week, weather permitting, for the entire community. I'm happy to confirm when your building is scheduled if you'd like to reach out to me directly via email or phone. Since we are renovating all homes within our community, we are sending notification of transfer incentives 75+ days before your current lease expires. I'm happy to go over your options prior to if you'd like to reach out to the office. You can reach me at lakecrest@cortlandpartners.com. Regards, Ashley B., Community Manager

Current Resident 548995

Verified Resident • 2018

4.3

9/30/2018

The process moving in has been easy. I enjoy living in a gated community, it makes me feel a lot safer at home. The community is quiet for the most part and a lot quieter than other apartments I have lived in before which has been great. The community amenities are great especially the package lockers

Property Manager Response

10/22/2018

Welcome home! We're so glad you've had such a wonderful experience with us. The team is happy to have you as the newest member of our community. Feel free to reach out to us if you need anything. Have a wonderful day!

Updated Review

Current Resident 532388

Verified Resident • 2016 - 2018

2.0

8/25/2018

Only staying due to location. Service. Grounds Awful. I wish they listened to their tenants and improved all areas of the living experience at the complex. There are other choices but no place is ever going to be perfect. Jerome Hopkins

Property Manager Response

9/5/2018

Jerome, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I understand that there are frustrations that can come with renovations, but I am confident that the improvements we are making throughout the community, including out grounds, will be well worth the wait!

1 Previous

6/25/2017

Current Resident 530268

Verified Resident • 2018

4.0

8/21/2018

It has been awesome experience, I was told about the ceiling fan that was supposed to be there in my living room that has never been put in. other than that all is good. I have spoken to someone about it and I was told they would take of it and I have not gotten a visit from maintenance or any letter form office. Please fix as soon as possible.

Property Manager Response

8/29/2018

I'm so happy to hear you've had a great experience with us! I'd love to have our guys take care of the ceiling fan - please reach out to me directly at ashley.bussard@cortlandpartners.com, so I can get that set up. Regards, Ashley B., Community Manager

Current Resident 475772

Verified Resident • 2018

5.0

8/15/2018

The community and new apartment interiors are beautiful. It has the largest and nicest pool in the area. The management, leasing, and service team are very cordial and responsive. One of the best communities I have ever lived at.

Property Manager Response

8/19/2018

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback. We hope you have a great day! Ashley B., Community Manager

Darmbeck314

Resident • 2018

1.0

8/16/2018

Just got back from Neurologist who confirmed that the heaches and seizures I was having were caused by all the mold in my Lakecrest Apartment! Do not rent here they cover the mold with drywall! I libed here for four years and the last year was the worst, thankfully I haven't had a seizure or bad headaches since I moved out! If you have children this mold can kill them! And the mold is under drywall now! Don't let them fool you its there!

Property Manager Response

8/19/2018

Hello Darlene, I apologize for your negative experience with the previous management team prior to Cortland taking over. There was a leak which had been neglected by the previous management company, but we addressed it as quickly as we could when it was reported to us after Cortland had taken over. We take claims of organic growth extremely seriously. We used fans and inspected your home thoroughly for mold as our residents' health and safety is of the utmost concern to us. The charges on your account were due to damage from smoking inside your apartment. Smoking is prohibited in our community as detailed in your lease. I apologize if this was not made clear during your leasing process. If you have any further questions about the charges on your account, I would be happy to answer them for you. You can reach me at Ashley.bussard@cortlandpartners.com. Regards, Ashley B., Community Manager

Current Resident 521705

Verified Resident • 2018

2.7

8/2/2018

I think overall it okay, but at times, they could be a little more personalbe. That some people, not all of them, but they too also represent the company. On some occasions, the phone just rang, or it went to another service that told me to just call back.

Property Manager Response

8/19/2018

Hello Valued Resident, I apologize for any missed calls that you had with us. We do our best to answer the phones in a timely manner, but sometimes are out on tours and unable to. However, we always do our best to answer voicemails in 24 hours. You can also reach us at Lakecrest@cortlandpartners.com if you ever have difficulties in getting us by phone. I'd like to speak with you in more detail in regards to any interaction you may have had with the team that may have not met your satisfaction. Please reach out to me directly at ashley.bussard@cortlandpartners.com when you are available. I look forward to speaking with you! Regards, Ashley B., Community Manager

Current Resident 519484

Verified Resident • 2018

4.8

9/20/2018

Is been a great time here at this community , the time Id been here is been good. All my request are been handle on time an neighbors are good is a beautiful place to leave , I highly recommend this apartments

Current Resident 510242

Verified Resident • 2017 - 2018

3.2

7/8/2018

The leasing staff is great. Most of the maintenance crew are wonderful also. The team in charge of construction is a joke. Little to no supervision or follow up on poor work being done and the construction crew regularly leaves dangerous equipment and materials open and out in community areas.

Property Manager Response

7/9/2018

Hello Valued Resident, I am sorry to hear of these issues, but thank you for taking the time to bring them to my attention. It is important that while we are having renovations done, your spaces are still respected and the community is still kept safe and comfortable. If you notice construction crews not following this, please let the office know so we can speak with their project manager. You can feel free to email me directly at any time at ashley.bussard@cortlandpartners.com. Ashley B., Community Manager

Updated Review

Current Resident 509538

Verified Resident • 2011 - 2018

2.0

7/6/2018

You all are the third complex management staff. I think the newly renovated apartment homes are nice. I probably will not be a resident one my lease is up in February. Having to have a minimum amount of characters is silly.

Property Manager Response

7/13/2018

Hello, Thanks for taking the time to leave us a review of your time here at Lakecrest. Our associates sometimes move on to different communities or get promoted, but all Cortland associates are trained to give that same level of excellent customer service. I am glad that you are enjoying your renovated apartment home, but would love to hear from you in regards to how we can improve your experience. Please contact me at ashley.bussard@cortlandpartners.com or stop by the office when you are available. Regards, Ashley B., Community Manager

1 Previous

2/18/2016

Current Resident 496043

Verified Resident • 2017 - 2018

2.8

6/5/2018

It is a expensive place to live compared with other new appartment community,no one follow the rules of the community, specially the pool,not very secure the gates,too much noise every single week with the landscape.

Property Manager Response

6/10/2018

Hello Valued Resident, I am very sorry to hear that you have been experiencing issues with other residents not following the rules. We are looking into getting someone to monitor the pool area, but in the meantime we ask that if you see anything that should not be happening there, to please reach out to the office or our security company. We are currently working hard to improve the landscape around the community by planting flowers, trees and other items. We are also repairing the irrigation lines. I will speak with the landscaping team to ensure this work is only being between 9AM and 6PM so we can avoid disturbing residents. I'd appreciate the opportunity to speak with you in greater detail around your concerns. Please come by the office or email me at Ashley.bussard@cortlandpartners.com when you are available. Regards, Ashley B., Community Manager

Current Resident 492457

Verified Resident • 2015 - 2018

4.5

5/29/2018

If you're looking for a place that is close to what Denver has to offer, but far enough away that you don't feel like you're in Denver, live at Lakecrest! The recent upgrades to the apartments are top-notch, and the nearby lakes will enable you to "escape" from the city and enjoy some diverse wildlife. Lakecrest is definitely a great place to live!

Current Resident 492384

Verified Resident • 2016 - 2018

3.5

5/28/2018

I enjoyed living here, the landscape was better when the last company took care of it. I have not been able to get my AC to work in the years I've lived here. I believe the staff is professional and very courteous

Property Manager Response

5/30/2018

Dear Resident, I am very sorry to hear that you have been experiencing difficulties with your AC. With summer here, we certainly do not want you to be having this issue! If you could stop by the office or email me at ashley.bussard@cortlandpartners.com, I would be happy to have it checked out as soon as possible. Regards, Ashley B., Community Manager

Updated Review

Current Resident 492360

Verified Resident • 2015 - 2019

3.2

4/25/2019

You can hear taking fating at midnight, smoking at the balcony, and at the phone any time day or night, sometimes the noise wake me up from upstairs and when someone is using the star all the apartment vibrates they dont fix anything fast, they forgot to hold a unit for you, some people looks down to me from the office you need to make sure they treat you with respect

1 Previous

6/21/2016

Current Resident 491874

Verified Resident • 2016 - 2018

4.5

5/24/2018

Been here for 3 years and love it! Especially since the new management. Love all the new things happening. The gym is awesome and can’t wait for the pool to open. Haven’t been to any of the workout classes yet but hope to make one soon!

Current Resident 484970

Verified Resident • 2017 - 2018

5.0

5/8/2018

Nice place we enjoy the beautiful place I would like to stay here because we have a lot of fun with our beautiful gym lake nice people good service and safe place When living in lake crest you don't want move from here

uchsodany1

Resident • 2018

5.0

4/19/2018

New management is great! The remodel units are beautiful with the upgraded appliances. The office staff is very friendly and helpful! Absolutely love the giant lake! Cannot wait for the upcoming remodel pool area.

Current Resident 477442

Verified Resident • 2017 - 2018

4.7

4/18/2018

I love this place , the staff are really helpful and polite. I can't wait until tha pool and bar bq areas as well as tha dog park are done. I plan on living here until I'm able to buy a home. I would refer everyone I know that's looking for a place to live to this community.

Property Manager Response

4/24/2018

Hello Valued Resident, I am so happy to hear that you have had pleasant experiences in dealing with my team! I am also very excited for our residents to get to use all the brand new amenities that we have been working on. Please reach out to me at the office or email me at ashley.bussard@cortlandpartners.com if there is anything I can do to further improve living at Lakecrest! Regards, Ashley B., Community Manager

mbeck98@live.com

Resident • 2018

1.0

3/9/2018

If you are smart you will not rent from this complex----petty petty petty----a tenant has a bike in the bike rack outside of building 1 and they want the person to remove because they want it to be clean in the breezeway! Cortland properties way to go all long time tenants are leaving!!!!! The office manager Ashley is so condescending, she should go back to cherry creek where she belongs!!!!

Property Manager Response

3/12/2018

Hi Darlene,As discussed, the area under the stairs of the breezeway is not a bike rack. It is an ADA stairwell guard for the visually impaired. A courtesy email was sent out to all residents of your building on Friday asking for the bike to be removed by Monday. We do not know if the bike belongs to a current resident or if it was left behind by a former resident. We simply want to ensure we comply with fire department/county regulations as well as ADA regulations and follow lease guidelines. If a bike is chained to the stairwell, we are not complying with regulations and can incur fines. Additionally, this helps us keep our community common areas clean and enjoyable for all neighbors. If you have further questions, feel free to stop by the office. Ashley B. ' Community Manager

Updated Review

Former Resident 133630

Resident • 2019

1.0

12/12/2019

Mold mold and mold behind every wall! Black toxic mold behind drywall! Toilets flush and you can hear the water running behind the walls! If you have children this complex could kill them! I came out alive but had seizures while living there because of the toxic mold! Staff did nothing after moving out they charged me money which I am sure did not go to improving the apartment! I couldn't even go back in to move stuff out because I would walk in the door and become sick so they charged me! I fortunately I left a jewelry box with some valuable jewelry in it! So I payed the evil property management 150.00 to get the mark off my credit report! I believe in Karma so I pray that someday anyone involved with company gets what's coming to them! Left that complex 2 years ago and still think about how sick I become from living there! Please do yourselves a favor and stay away!

Property Manager Response

2/26/2018

Dear Resident, Thank you for taking the time to leave us a review. We appreciate all feedback we receive, negative or positive, as it allows us an opportunity to see where we stand and how we can improve. It is our goal to ensure that our residents are comfortable in their homes. We have a gate to ensure that only residents and their guests are entering the community. If you are having issues with neighbors, my team and I are always available to assist. If needed, we can issue citations and if the neighbor's behavior is not corrected, this can lead to an eviction. In regards to any maintenance issues, we actually offer a 48 hour guarantee that service requests will be handled in that time frame. If you are finding that they are not being handled both quickly and efficiently, please let me know so I can make sure they are going forward. Unfortunately, rental rates in Denver as a whole are increasing. Our rents are based off the market rate going for the area. We do try our best to make sure you are getting the best value possible for it through updated amenities and homes. If you have any questions about any of this, I am always available to speak with you. You can reach out to me at the office or by emailing Ashley.bussard@cortlandpartners.com. I look forward to hearing from you!Ashley B., Community Manager

1 Previous

1/29/2017

Current Resident 413967

Verified Resident • 2017

4.5

11/13/2017

Its expensive for apartments. Just moved in my only complaint is that we were told we would get a garage and that has not happened. Will inquire soon. Its quiet and the lake effect is calming. I have not had a bad experience thus far and hope to not have one.

Current Resident 412142

Verified Resident • 2017

4.7

11/13/2017

The staff is extremely friendly, and the apartments, though not brand new, are very nice and in my opinion a good value for your money. I would highly recommend these apartments to others! I also love that the floor plans are more spacious than the competition

Current Resident 409594

Verified Resident • 2017

2.3

11/13/2017

I love it except I would like to choose between a renovated and old style apartment. I don't like the accent wall color or the mismatch cabinets and appliances. I plan on staying as long as they keep the rent amount to reasonable.

Current Resident 408693

Verified Resident • 2017

4.3

11/13/2017

Lake Crest Apartments seems to be a great community with clean and well maintained landscaping and professional and kind employees. The only issue is that I waited a month and a half for a new renovated apartment and when I moved in there was multiple issues within the apartment like washer water lines were switched, lights were burnt out, toilet seat was missing a screw and was very loose, shower rod was loose, cabinet drawer was extremely hard to open, kitchen sink faucet was loose. I also was concerned about my inspection report because I was told to do it myself, without a representative. I think it would be very helpful to do my inspection report with a management team member to insure everything is accounted for.

Floor Plans & Pricing

All (9)
1 Bed (5)
2 Beds (3)
3 Beds (1)

1 Bedroom

Olivia

11 Available Units

1 Bed, 1 Bath | 756 sq. ft.

$1,488 - $6,135

See Floor Plan Details

Clara

9 Available Units

1 Bed, 1 Bath | 689 sq. ft.

$1,453 - $6,011

See Floor Plan Details

Lauren

3 Available Units

1 Bed, 1 Bath | 826 sq. ft.

$1,598 - $6,614

See Floor Plan Details

Jacqueline

3 Available Units

1 Bed, 1 Bath | 901 sq. ft.

$1,687 - $6,735

See Floor Plan Details

Gabriella

2 Available Units

1 Bed, 1 Bath | 832 sq. ft.

$1,653 - $5,817

See Floor Plan Details

2 Bedrooms

Virginia

7 Available Units

2 Beds, 1 Bath | 920 sq. ft.

$1,849 - $7,879

See Floor Plan Details

Georgia

3 Available Units

2 Beds, 2 Baths | 1,072 sq. ft.

$1,934 - $7,787

See Floor Plan Details

Nicolette

2 Beds, 2 Baths | 1,118 sq. ft.

See Floor Plan Details

3 Bedrooms

Lillian

15 Available Units

3 Beds, 2 Baths | 1,314 sq. ft.

$2,229 - $8,766

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

B-

Review Ratings (from 2 reviews)

Noise

2.5

Grounds

2.0

Safety

3.0

Office Staff

3.0

Maintenance

5.0

Neighborhood

3.5

Survey Scores N/A

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.5 days

Features & Amenities

Laundry

Laundry Facilities
Washer/Dryer

Parking

Parking
Private Detached Garage

Pets

Dogs Allowed
Deposit: $300. Rent: $35. Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank. Pet Limit: 2. Comments: Refundable Pet Deposit is $300 per apartment. Pet Rent is $35/monthly per apartment.
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More Info
Cats Allowed
Deposit: $300. Rent: $35. Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank. Pet Limit: 2. Comments: Refundable Pet Deposit is $300 per apartment. Pet Rent is $35/monthly per apartment.
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Other

ADA Accessible
Air Conditioning
BBQ Grills
BBQ and Picnic Area
Balcony
Business Center
Cat Friendly
Clubhouse
Courtyard
Dishwasher
Dog Park
Fireplace
Fitness Center
Gated Access
Granite Countertops
Kitchen
Lake
Large Dog Friendly
On-Site Maintenance
On-Site Management
Package Receiving Service
Pet Wash Stations
Playground
Pool
Premium Light Fixtures
Resident Lounge
Resident Social Activities
Shower and Tub
Smoke Free
Stainless Steel Appliances
Storage Space
Views
Vinyl Flooring
Walk In Closets

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Leasing

Our True Price Guarantee: What you see is the rent you pay. No hidden fees. No surprises. Just one simple, all-in price you can trust. Located near major employers like Denver International Airport, our Gateway Northeast apartment community offers convenience to shopping, dining, and entertainment just outside the hassle of the city. Designer features like granite countertops and optional upscale comforts like fireplaces and lakeside views will make you proud to call any of our one, two, and three-bedroom Gateway Park apartments in Denver home. Sweat it out in a free, Elevate group class in our 24/7 fitness center, or kick back and cast a line in our community fishing lake. And when you re considering your weekend plans, head over to The Shops at Northfield Stapleton for a quick bite and a few errands, or explore the outdoors with a hike and wildlife tour at Rocky Mountain Arsenal National Wildlife Refuge. No matter what your day looks like, you ll come home to the hospitality and service of a team dedicated to you.

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Office Hours

Sunday: Closed
Monday: Closed
Tuesday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Cortland

Communities

209

View All Communities

Questions & Answers (0)

Frequently Asked

How is Cortland Gateway Park Rated?

Based on 375 number of votes by renters, Cortland Gateway Park is currently rated 3.5 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Gateway Park?

Grounds: Cortland Gateway Park is rated 2 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.

How effective was the maintenance team when resolving your problem?

Cortland Gateway Park is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Cortland Gateway Park?

Noise: Cortland Gateway Park is rated 2.5 out of 5 stars for noise by renters, which is considered poor. This means that some residents have expressed frustration with noise levels in or around the community that may negatively impact their living experience.

How safe is Cortland Gateway Park?

Cortland Gateway Park is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.

How satisfied are residents with the neighborhood?

Cortland Gateway Park is rated 3.5 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.

How satisfied are residents with the staff at Cortland Gateway Park?

Cortland Gateway Park is rated 3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3.5 days to their community reviews in the past year.

Who manages Cortland Gateway Park?

Cortland

What is the pet policy at Cortland Gateway Park?

Dogs Allowed

Deposit: $300

Rent: $35

Restrictions: Each apartment may have a maximum of two total cats or dogs, with a weight limit of 80 pounds per pet. Certain aggressive dog breeds, including mixed breeds, are not permitted. Restricted breeds/mixes include but are not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Pit Bull Terrier), Cane Corso, or any Mastiff breed. Any animals that are not cats or dogs must continually stay in a cage or tank

Pet Limit: 2

Comments: Refundable Pet Deposit is $300 per apartment. Pet Rent is $35/monthly per apartment.

Cats Allowed

Deposit: $300

Rent: $35

Pet Limit: 2

Comments: Refundable Pet Deposit is $300 per apartment. Pet Rent is $35/monthly per apartment.

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths