Reviews
4.1 rating
460 total reviews
(
375 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
- Newest Activity
- Recently Lived In
- Review Rating
Current Resident 729186
Verified Resident • 2019
1.8
12/18/2019
Fair,needs improvement. Pay a high rent for things to not be done correctly. Location is great but facility needs to be better worth of your money. Customer service okay not the best. Need a more responsive team
12/23/2019
Current Resident 720244
Verified Resident • 2018 - 2019
5.0
11/21/2019
David went above and beyond to make sure everything was completed exactly as I needed. I was having problems from a previous maintenance request that was never fixed and he made sure to fix it and address every detail. I wanted to let you know how happy I am with his service. Thank you and have a great day.
11/22/2019
Current Resident 720112
Verified Resident • 2018 - 2019
2.5
11/21/2019
Have been a bad experience. I like my apartment for a lot of reasons but everything else is horrible, specially the office staff service ...........................................................
11/26/2019
Former Resident 716898
Resident • 2019
2.7
11/19/2019
Sometimes the trash/garbage is overflowing. I really wish that there was better lighting at the complex, especially in the evening/night. It would also be nice if the gate was in use/closed consistently.
11/22/2019
Current Resident 717230
Verified Resident • 2019
4.8
11/13/2019
It is safe,nice and are friendly,i pretty much surrounded by everything,i think anyone would love to live anyone is looking for a safe and inconvenient place to live,then brandon is the right place to be looking.
11/13/2019
Current Resident 714963
Verified Resident • 2016 - 2019
3.7
11/7/2019
The community is quiet and family friendly. I almost never have an issue with neighbors and that is always something people look for when finding a place to live. Most of my neighbors have been in the community for quite some time. Sometimes maintenance can take a bit of time to get to you if have a need, however they are always courteous and professional. Parking can be difficult, especially if you get home at an off hour. If I am home after 7pm I have to park around the corner of my building and walk to my apartment. There is no garbage pick up, you have to take it yourself which isn't that big of a deal, but I can imagine for some with larger families, it would be an inconvenience. Overall I like this community and would not plan on moving into another apartment community unless the rent went too high, or I decided to buy.
11/7/2019
Current Resident 714557
Verified Resident • 2019 - 2020
3.2
7/6/2020
I used to live at 1134 Rivage and barely had any issues. When I moved into this apt. my refrigerator didn't work properly and food kept spoiling. It was replaced 4 times over a month period before it actually worked. We had neigbors who had roaches and they were coming into my apartment primarily through a hole that existed behind the microwave that was eventually patched after 3 or 4 attempts. I can only assume that those neighbors have moved because I don't see bugs as much now (even though seeing 1 is a problem).
7/7/2020
Current Resident 709464
Verified Resident • 2016 - 2019
4.3
10/23/2019
Prior to this management some issues poorly handled. So far I'm pleased with current ownership. The property gives the look of a pleasant community. Some areas appear better than others. Overall it serves to be doing well.
10/23/2019
Current Resident 707393
Verified Resident • 2019
4.2
10/16/2019
This apartment complex is beautiful it is located in the heart of Brandon everything is accessible including Walmart and Publix Brandon Mall as main hot spots plus you are also close to 301 and the Selmon as well
10/17/2019
Current Resident 705618
Verified Resident • 2019
4.7
10/11/2019
Nice setting with the convenience oh near by shopping centers and more. Friendly neighbors and in a very quiet community. Gated for security which is very important. Very nice and understand staff that are very helpful.
10/14/2019
Current Resident 702840
Verified Resident • 2019 - 2020
3.5
4/25/2020
It's a peaceful environment, Kelley the manager handle everything super fast and it's a caring person, but the quality of the service at this time is awful we had been waiting to change our dryer machine for more than a month now. Other than that it's good
7/11/2020
Current Resident 702117
Verified Resident • 2018 - 2019
3.7
10/2/2019
The apartments where recently purchased by a new owner. Giving them time to see how improvements are done. It would be unfair to rate the new owners at this time. I will reserve judgement until after the first of the year when ample time has passed to rate the apartments and the progress at that point.
10/2/2019
Current Resident 691804
Verified Resident • 2019
5.0
9/8/2019
Is it being great living here I love the people made in the staff is great office personnel is great the new pool is nice delay is if you're real well then better service with the dumpster but your other than that everything is great
9/9/2019
Current Resident 691737
Verified Resident • 2019
5.0
9/8/2019
The new staff here offer an outstanding customer service and are very understanding. The remodeled apartments with the new appliances are of very good quality. Had a great experience overall. I highly recommend checking the place out.
9/9/2019
Current Resident 690159
Verified Resident • 2017 - 2019
2.0
9/4/2019
Current office staff is completely unresponsive and/or timely whenever I leave messages and ask for responses to my questions and concerns. They never answer the phone and messages are never return to me.
9/5/2019
Current Resident 688859
Verified Resident • 2019
4.3
9/2/2019
New management is excellent. The property manager is very professional and I love her work ethic. She does whatever she can to fix your issue! Also, Crystal is my favorite leasing specialist. So far so good!
9/4/2019
Current Resident 687072
Verified Resident • 2019
3.0
8/28/2019
I haven't had many issues. However it would just be nice to have been able to utilize the pool area a bit more during the summer time. I think the new management is working towards making this a better community.
9/4/2019
Current Resident 683753
Verified Resident • 2019
2.8
8/21/2019
I moved in a new renovated apartment and here is what i found on the first day i moved in: Kitchen sink is missing water spry. Dinning area Chandelier is broken. Dinning Blinds is broken. Master Bedroom Closet is missing the shelves Kitchen cabinets are full of dirt Balcony is cover with Mold Guest room has no lights All windows are damaged Neighbors are spending all the time outside half naked men and children, so loud and messy, The neighbor that lives above me is occupying the patio area of my front door with his stuff, I told the apartment complex to tell him to move his stuff but nothing happened after 5 days of staying there so far. So disrespectful residents. 5 days after moving in and i didn't get my gate key yet.
8/23/2019
Current Resident 677138
Verified Resident • 2016 - 2019
4.5
8/11/2019
There was some things that were unsatisfactory, but the leasing office tried their best to make things right. Plus, it's an old building, what more can you expect; we didn't opt for the upgraded apartment. The windows are hard to open and close and carpet is not soft. Parking can be a little inconvenient in the evening, but at least it's not extremely far to walk.Through the years, with multiple changeover of neighbors, you'll get the one or 2 weird ones. Other than that, they are quiet. Overall, the location is centralized to what we can access. I'm impressed with the new property management and their desire to change things for the better. I appreciate that the communication is better and response to work orders are quicker.
8/15/2019
Current Resident 672644
Verified Resident • 2019
2.8
8/2/2019
ok repairing a problem should be better attaining to the customers needs should be better stop the patching of the problem and resolved the problem resolve the clients problem asap in all everything is ok
8/7/2019
Current Resident 672605
Verified Resident • 2019 - 2020
1.8
4/29/2020
Poor experience overall! It takes forever to get things fixed. The office seems to never answer the phone. I'm still have a issues with bugs and the apartment has been sprayed several times and nothing has changed. At this point I have just given up!
7/11/2020
Current Resident 671995
Verified Resident • 2017 - 2019
5.0
7/31/2019
2211 Grand Isles is definitely a place to call home. The environment is quiet and conducive to raising a family. The office staff is always kind and willing to support the needs of its tenants. I highly recommend you checking out 2211 Grand Isles for your next home!
8/1/2019
Current Resident 670334
Verified Resident • 2018 - 2019
2.8
7/28/2019
Its quiet and a good location because I work 10 minutes away every thing around me is close so I don't have long commutes anywhere. I am impressed with the rating this complex has since taking over i just home rent across the board doesn't skyrocket. Eventually I would like a bigger apartment since I'm in the large 1/1 I just hope the keep the apartments with ceiling fans in the bedroom during remodel
7/30/2019
Current Resident 670192
Verified Resident • 2016 - 2019
4.3
7/27/2019
I dont really complain or ask for anything because I can maintain my things. If I need to ask for assistance it is because it is something out of my control. I feel the staff is great and the maintenance works in a great time structure. I do think that the some of the work is just a bandage over the route issue and that eventually the issue will show its face again and it will be worst.
7/30/2019
Current Resident 664147
Verified Resident • 2018 - 2019
4.3
7/12/2019
This new company just took over the complex and while they should of timed a few items better, like fixing the pool during Father's Day, Memorial Day snd essnrtially the beginning of summer versus waiting until winter, they all in all have done a much better job than the last ownership.
7/18/2019
Floor Plans & Pricing
1 Bedroom
1 Bed 1 Bath 755 SF
5 Available Units
1 Bed, 1 Bath | 755 sq. ft.
$1,559 - $2,099
See Floor Plan Details
1 Bed 1 Bath 710 SF
1 Available Unit
1 Bed, 1 Bath | 710 sq. ft.
$1,474 - $1,611
See Floor Plan Details
2 Bedrooms
2 Bed 2 Bath 1102 SF
7 Available Units
2 Beds, 2 Baths | 1,102 sq. ft.
$1,762 - $2,479
See Floor Plan Details
2 Bed 1 Bath 1039 SF
2 Beds, 1 Bath | 1,039 sq. ft.
See Floor Plan Details
3 Bedrooms
3 Bed 2 Bath 1195 SF
2 Available Units
3 Beds, 2 Baths | 1,195 sq. ft.
$1,888 - $2,123
See Floor Plan Details
4 Bedrooms
4 Bed 2 Bath 1368 SF
4 Beds, 2 Baths | 1,368 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 38 reviews)
Noise
4.4
Grounds
4.1
Safety
4.0
Office Staff
4.6
Maintenance
4.4
Neighborhood
4.6
Survey Scores (from 285 surveys)
Maintenance & Support Survey
4.5
Review Count
Number of reviews in the past 365 days
38
Manager’s Review Engagement
Percentage of reviews responded to
97.37%
Manager’s Review Reply Time
Average time to respond to reviews
2.89 days
Features & Amenities
- Washer/Dryer
- Garage Lot
- Garage
- Parking
- Dogs AllowedFee: $400. Rent: $25. Restrictions: Pet screening must be completed prior to move in/each renewal with petscreening.com with any associated fee(s) paid to petscreening.com. *Two domesticated pets are accepted per apartment with the following breed restrictions Pitbull, American Staffordshire Terrier, American Bull Dog, Doberman, Akita, Rhodesian Ridgeback, Bull Mastiff, Chow Chow, Rottweiler or any mix of these breeds as well as any dog deemed aggressive.. Pet Limit: 2. Comments: Pets AllowedLess InfoMore Info
- Cats AllowedFee: $400. Rent: $25. Restrictions: Pet screening must be completed prior to move in/each renewal with petscreening.com with any associated fee(s) paid to petscreening.com. *Two domesticated pets are accepted per apartment with the following breed restrictions Pitbull, American Staffordshire Terrier, American Bull Dog, Doberman, Akita, Rhodesian Ridgeback, Bull Mastiff, Chow Chow, Rottweiler or any mix of these breeds as well as any dog deemed aggressive.. Pet Limit: 2. Comments: Pets AllowedLess InfoMore Info
- ADA Accessible
- Additional Storage
- Air Conditioning
- BBQ and Picnic Area
- Balcony/Deck
- Car Wash Location on Site
- Cat Friendly
- Clubhouse
- Community Center
- Courtyard
- Dog Park
- Fitness Center
- Gated Access
- Large Dog Friendly
- On-Site Maintenance
- On-Site Management
- Playground
- Pool
- Tennis Court
Leasing
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 05:30 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (1)
Frequently Asked
Contact Property
Under New Management
Claim your community to update listing information, capture leads, and respond to reviews!
Similar Communities
2211 Grand Isle is a 710 - 1,368 sq. ft. apartment in Brandon in zip code 33511. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $1,474 - $2,479. Nearby cities include Valrico, Seffner, Riverview, Dover, Gibsonton, Thonotosassa, Temple Terrace, Lithia, Tampa, Plant City, Apollo Beach, Land O'Lakes, and Wimauma.