4.1 rating
460 total reviews
(
375 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1098735
Verified Resident • 2022
4.0
12/30/2022
I like it. I really do not know what else to say. At this point, I am dragging this response out to hit the minimum. I guess I can say I do not like that there is a minimum character requirement???????
1/3/2023
Current Resident 1088054
Verified Resident • 2022
5.0
11/23/2022
My experience has been great! The staff is professional, thoughtful, and quick to respond to issues. The management cares about the residents well being and it shows in the form of great customer service.
11/28/2022
Updated Review
Current Resident 1058986
Verified Resident • 2022
5.0
11/4/2022
Great staff??????????????????????????????????????????????????????
11/7/2022
Current Resident 1081015
Verified Resident • 2022
2.0
11/2/2022
So far it has been pretty bad. Upon move in there was roaches everywhere and there still are roaches. There is no urgency to address this issue and it's very hard to go through this as a single parent with a one year old.
11/7/2022
Current Resident 1079298
Verified Resident • 2022
5.0
10/28/2022
I found this apartment community online while researching for a new home. I really liked 2211 Grand Isle because of the location. It's really close to everything and my job is just 15 minutes away. Also, the apartment is spacious and the closet is huge! Which is my favorite part.
10/31/2022
Current Resident 1078686
Verified Resident • 2022
4.3
10/26/2022
The maintenance team resolved all my work requests very quickly and were very friendly. Office staff, Jessica, helped me have a smooth move-in even when we did everything from a distance since I was in a different state.
10/27/2022
Updated Review
Current Resident 1044683
Verified Resident • 2022
4.2
10/19/2022
The community is in a great location. But my biggest issue with the community is that work orders take too long. I've had to give so much follow-up since day one every time I need to get something resolved. Although it has been getting a little bit better lately. I hope that it really improves as the place is really nice.
10/19/2022
Current Resident 1075973
Verified Resident • 2022
3.7
10/16/2022
Everyone has been very nice and helpful beautiful apartments live the amenities wish designated residential parking with one guest parking wish there was 24 hour gym access and there are some kids that are disrespectful to the property that the parents need to be addressed about
10/17/2022
Current Resident 1070483
Verified Resident • 2022
1.3
9/28/2022
Absolutely terrible from the move in day. Everything that was suppose to be taken care of our move in day never was and stay here just got progressively worse. I would not renew a lease here and the front office doesn't do anything and they hardly pick up. It's hard to get in contact with them because they know they're not going to fix anything yet we do our part in paying our rent on time and we can't even live in a sanitary and safe unit. I'd give zero stars if I could.
9/29/2022
Current Resident 1069387
Verified Resident • 2022
4.8
9/25/2022
Nice apartments. We visited many apartments before and this one was the best we saw, that's why with my wife choose here. Clean complex. The pool is always open and the fitness center is basic but works 24 hours.
9/26/2022
Current Resident 1052001
Verified Resident • 2022
3.2
8/5/2022
It's been good just things I need to be done in the apartment take forever to be done. And the price is over priced for a one bedroom and the maintenance take forever to reply to work , have to request multiple times
8/9/2022
Former Resident 791742
Resident • 2019 - 2022
1.3
8/1/2022
DO NOT LIVE HERE - WORST PLACE
Literally the WORST place that you could possible live at. From my apartment flooding TWICE , as well as BLACK MOLD forming all from my living room, kitchen, bathroom as well as my full 2nd room. Took them DAYS to MONTHS to every ATTEMPT to look at it. My kitchen sink, dishwasher as well as numerous other things havent worked in over 2 years and thats with me calling, emailing, BEGGING them to fix everything only to be ignored. They are going to respond to this I know with "How can we help" to try and save face but I wouldnt have my worst ENEMY live here. From roach, flea as well as BEE Infestations. Trash always everywhere and of course the amazing amounts of crime they could care less about. My least stated 1400 was my rent yet , they had me pay 2200 almost every month and for what? WHO KNOWS because they took away the online portal so you couldn't see any of the scam fees they put in. This place is a JOKE. If you have the time, look up their reviews and see how much they change their name to get away from the bad reviews. DO NOT LIVE HERE. DO NOT TRUST THEM.
8/4/2022
Current Resident 1050152
Verified Resident • 2022
3.0
7/31/2022
Apartments are visually appealing but cheaply made. Gym is always closed. Grand isle staff has been nothing shy of an absolute nightmare to deal with. Nothing gets done maintenance wise unless it is brought up to corporate no matter how urgent. Office staff blatantly ignores calls/emails and makes tenants feel as if they don't care about the well being of the residents here.
8/1/2022
Current Resident 1044682
Verified Resident • 2021 - 2022
4.0
7/13/2022
Maintenance and office staff are always courteous and helpful. The entrance is very welcoming minus the damaged gates. I wish there were lights or up lighting on palms in pool area for 8-10pm use. The gym is often not accessible and i have yet to see the pool bathrooms open. Sadly, it appears many residents don't take pride in the community as trash etc is often left. The staff is extremely helpful and attentive
7/14/2022
Current Resident 1042776
Verified Resident • 2020 - 2022
3.7
7/7/2022
My experience at 2211 Grand Isles has been good. I don't have any complaints, my area is quiet and Clean. My only problem is sometimes the garbage overflows do you the number of tenants and only one trash compactor and the gym is not 24 hours. Overall, I am well pleased and will continue to renew my lease
7/11/2022
Updated Review
Current Resident 1033776
Verified Resident • 2021 - 2022
3.2
6/29/2022
I would rather not. Thank you for the opportunity to fill out this form. I appreciate you asking for feedback. Put a camera at the dumpster. Hold residents accountable to community rules and fix landscaping on the whole property, not just the front. Austin Lusk is amazing as well as Jennifer Thompson. Kelley, the apt. Manager has done her best to support.
7/5/2022
Current Resident 1039432
Verified Resident • 2022
5.0
6/25/2022
I have found the entire staff to be Professional Compassionate when needed and very informative. They present a very unique sense of Integrity that one may not see often. It's refreshing in times like these.
6/27/2022
Updated Review
Current Resident 842696
Verified Resident • 2020 - 2022
5.0
6/21/2022
I have never been more happier than living here in this beautiful community! The maintenance team is on point! Kelley, Austin, Jennifer, and Javara in the leasing office are kind and professional. I would recommend this place to anyone!
6/22/2022
Current Resident 1036147
Verified Resident • 2017 - 2022
4.7
6/15/2022
2211 Grand Isle apartments has a nice dog park, and 2 scenic small lakes. Easy walking distance (1/2 mile) to local stores and restaurants along sidewalk with another larger lake. The management is friendly and willing to work with tenants in harder times.
6/16/2022
Current Resident 1033449
Verified Resident • 2021 - 2022
4.2
6/7/2022
The community is lovely. I have met a couple of the neighbors around the area and everyone seems very friendly. I have also recommended a couple of my friends to move into the community and they have all been very impressed by the community when visiting.
9/16/2022
Updated Review
Current Resident 641507
Verified Resident • 2017 - 2022
4.2
6/3/2022
I live in my own little world here. Very nice grounds but I don't like that the police are here more these days. Trash is always backed up, its up front so it looks horrible in such a nice community..
6/6/2022
Current Resident 1031656
Verified Resident • 2022
3.2
6/2/2022
Upon move in our apartment was very dirty. We had to spend extra time cleaning the kitchen before we could bring anything into our home. The air ducts are dirty. It's blowing black dust out in the air which has been making us a little sick. There is also an unpleasant smell once the air conditioner turns on. Our appliances are old rusted and yellow and dirty which is not pleasing to the eye. We where told we would get stainless steel appliances just to find out a day before our move in our appliances were old white and dirty. Our bathtub has sharp pieces on the bottom which is very uncomfortable to sit and stand on. Our air conditioner was not working and was fixed after almost a week of staying in our apartment. There are hard lumps in the floor of our apartment which is comfortable to walk on. We expected a move in ready apartment was this was not move in ready.
6/3/2022
Updated Review
Current Resident 635466
Verified Resident • 2015 - 2022
4.3
5/18/2022
Spacious for a one bedroom. Our section is very quiet . We enjoy the location . It is close to major shopping , restaurants and highways . Washer and dryer included in the unit is a plus as well as basis cable included in rent
5/19/2022
Current Resident 1026164
Verified Resident • 2020 - 2022
3.3
5/16/2022
Overall, poor. Management and office team is completely unresponsive and unreliable. Several members have said they would personally respond to my concerns and none thus far have responded. Rent increases are also a huge pain point. And are frankly unfair.
5/18/2022
Current Resident 1024954
Verified Resident • 2022
3.2
5/11/2022
Decent except for the lack of a maintenance team that can handle a complex this size. Good luck getting anything done that isn't an emergency. I have submitted several orders in my other apartment 1717 grand isle dr before I transferred to the one I am now that were just marked completed when they never fixed anything. Since I didn't want to go through the hassle I just fixed them myself. I was tired of calling the office and submitting online work orders.
5/16/2022
1 Bed 1 Bath 755 SF
5 Available Units
1 Bed, 1 Bath | 755 sq. ft.
$1,559 - $2,099
See Floor Plan Details
1 Bed 1 Bath 710 SF
1 Available Unit
1 Bed, 1 Bath | 710 sq. ft.
$1,474 - $1,611
See Floor Plan Details
2 Bed 2 Bath 1102 SF
7 Available Units
2 Beds, 2 Baths | 1,102 sq. ft.
$1,762 - $2,479
See Floor Plan Details
2 Bed 1 Bath 1039 SF
2 Beds, 1 Bath | 1,039 sq. ft.
See Floor Plan Details
3 Bed 2 Bath 1195 SF
2 Available Units
3 Beds, 2 Baths | 1,195 sq. ft.
$1,888 - $2,123
See Floor Plan Details
4 Bed 2 Bath 1368 SF
4 Beds, 2 Baths | 1,368 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 38 reviews)
Noise
4.4
Grounds
4.1
Safety
4.0
Office Staff
4.6
Maintenance
4.4
Neighborhood
4.6
Survey Scores (from 285 surveys)
Maintenance & Support Survey
4.5
Review Count
Number of reviews in the past 365 days
38
Manager’s Review Engagement
Percentage of reviews responded to
97.37%
Manager’s Review Reply Time
Average time to respond to reviews
2.87 days
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2211 Grand Isle is a 710 - 1,368 sq. ft. apartment in Brandon in zip code 33511. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $1,474 - $2,479. Nearby cities include Valrico, Seffner, Riverview, Dover, Gibsonton, Thonotosassa, Temple Terrace, Lithia, Tampa, Plant City, Apollo Beach, Land O'Lakes, and Wimauma.