3.7
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3.7 rating
383 total reviews
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209 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1066382
Verified Resident • 2022
2.5
9/15/2022
Has not been the most enjoyable living experience here. Unfortunately between people's music people stomping around above me doos slamming cats running around the neighborhood people leaving trash outside
9/16/2022
Updated Review
Current Resident 230853
Verified Resident • 2015 - 2022
4.8
7/10/2022
As a long time resident of The Falls, I love the community, neighborhood, the majority of the staff and my neighbors but I would never recommend it to potential new tenants as there are no amenities or features here worth what the new lease prices are. $1,600+ for a 626 square feet apartment - in RALEIGH, of all places, is not feasible. (I paid $1,200 for a similarly sized 1 bedroom in California where the quality of life justified the high price.) You’re going to have multiple occupying units that aren’t leaseholders just to mitigate the expense. That creates an unsafe environment for all tenants.
7/13/2022
Updated Review
Current Resident 795642
Verified Resident • 2018 - 2022
2.7
6/16/2022
The rent did increase and the pool is still closed, there seems to be nothing wrong with the pool and all the other apartment property's pools are open. It is very discouraging to have your rent increased by a good percentage
6/17/2022
Current Resident 1020853
Verified Resident • 2021 - 2022
2.7
4/30/2022
You get what you pay for. I moved into The Falls because I thought I was getting a bargain on my money. The property looked nice, the interior was newly remodeled and the pool and leasing office was gorgeous. These are all good things, however, the property has a horrendous roach problem that seems to be immune to the pesticide that they use. The exterior of the apartments are frequently dirty and it is clear that nobody cares to clean it, since there has been untouched spiderwebs from the bottom floor to the top of the complex since I've moved here last year. The residents are loud and noisy, and I can frequently smell weed coming from the other tenants, which The Falls seems to ignore. Maintenance also came into my home on a random Wednesday. I was not aware that my specific apartment would have required maintenance for the community, because it was not stated on my lease. I asked for clarification about this maintenance in an email, which was of course ignored. In short: Pros: Close to crabtree, cheap rent price, Google Fiber Internet option, pretty pool and lounge area. Cons: Weed smell, loud neighbors, nonexistent upkeep of apartment exterior, many roaches, little notice in coming into your home for required maintenance (and ignores emails when pressed for questions), golf cart taking "good" parking spots for months without movement.
5/3/2022
Current Resident 1019997
Verified Resident • 2022
4.8
4/27/2022
I enjoy the location, the look of the community and layout. It's a great spot to go for a walk and is quiet during most times of the day. The appliances are stainless steel and there's a decent amount of storage as well. Pet friendly units are a plus.
4/28/2022
Current Resident 1013515
Verified Resident • 2021 - 2022
4.2
4/7/2022
I feel safe living here and it's a great location with shopping nearby. I want to give a huge shout-out to Mariah, Chase and the entire maintenance staff. I had a few small issues pop up and the staff always goes above and beyond to resolve any problems quickly and efficiently.
4/7/2022
Current Resident 1011975
Verified Resident • 2021 - 2022
3.8
4/3/2022
Very good. Professional staff and I like the neighborhood. The grounds are maintained and I like the amenities particularly the on-site gym. I would definitely recommend this complex to anyone who was looking for a new apartment.
4/6/2022
Current Resident 993311
Verified Resident • 2021
4.2
1/28/2022
Very good customer service. Very quick to reply to my emails. Very quick to resolve any maintenance issues I had. Very friendly staff. Clean grounds and amazing gym and pool area. Fast internet options and close to down town.
1/29/2022
Current Resident 206397
Resident • 2021
1.0
11/18/2021
Horrible experience. Roach infested. Horrible staff. Never can get through. They just want your money. They charge you an outrageous amount of money for a tiny bit of space and then when you complain about something that’s an issue they’ve caused they tell you that you have to pay them to be let out your lease or to be put in a different apartment that’s not infested, or just to send pest control in which yu pay for because it’s billed to you every month out and bomb your place
11/23/2021
Current Resident 970943
Verified Resident • 2017 - 2021
5.0
11/13/2021
Being a resident of The Falls for about 5 years, it has been a very peaceful and friendly area. The staff are very friendly and work hard for the tenants and are never to busy to concern for an issue big or small. I also love the diversity of people living at The Falls as everyone seems to be very neighborly.
11/16/2021
Current Resident 968029
Verified Resident • 2021
4.5
11/6/2021
Quiet, conveniently located, helpful staff. Comparatively affordable. The toilet is small in my studio but otherwise it is a good apartment and I am satisfied. The gym facility is also has a faulty key entrance which does not allow me to enter from the back door after hours.
11/9/2021
Current Resident 959454
Verified Resident • 2019 - 2021
5.0
10/9/2021
Great place to live! All of the staff are friendly and willing to work through any issues you may have. Apartments are smaller than most but they are great for singles. All of my neighbors are friendly, the grounds are well kept, not much noise, and the walk to the leasing office is so cute. I feel very safe living here.
10/11/2021
Current Resident 959341
Verified Resident • 2021
4.7
10/8/2021
So far, so good. Time will tell. A little noisy, but it is a highly residential area, so not sure it can be avoided. Good area in regards to proximity to other things. Again, Im new here so time will tell. Otherwise its off to a good start.
10/11/2021
Updated Review
Current Resident 931212
Verified Resident • 2021
4.3
10/8/2021
I really enjoy living here but there definitely is a problem with people smoking weed and the apartments smelling of it every night. People can smoke inside and its fine but they choose to smoke outside and the buildings smell. There are also constantly roaches.
10/11/2021
Updated Review
Current Resident 911599
Verified Resident • 2021
5.0
10/8/2021
Its an excellent place to live! All the staff is great! I would definitely refer the Falls to family and friends. It has been a pleasure living in the community! The maintenance staff is excellent. When you submit a ticket they come within 2-24 hrs. The office staff is very understanding and works with your situations. Mirah Cole has really helped me out a lot in my situations and have worked with me! Thanks again!
10/11/2021
Current Resident 936298
Verified Resident • 2021
5.0
8/8/2021
The attention offered by the office and maintenance staff is outstanding. The neighborhood and community is very nice, friendly neighbors and good facilities. I would definitely recommend it to anyone.
8/16/2021
Updated Review
Current Resident 825839
Verified Resident • 2020 - 2021
4.2
7/28/2021
Nathan always comes in fix my issues and polite with his services. Overall Im satisfied with my maintenance services. Overall its good place to stay just parking is my only concern getting off having to park in 4640 block from my apartment.
8/2/2021
Current Resident 925027
Verified Resident • 2018 - 2021
4.0
7/8/2021
Safe community- i enjoy the amenities around the neighborhood. Additionally I would ask that we do better with weed offenders. Since I have been living here every neighbor has smoked and it makes me physically sick.
7/13/2021
Current Resident 915332
Verified Resident • 2020 - 2021
4.2
6/11/2021
I Love living at The Falls, great location, beautiful apartment layout, friendly staff. The amenities are high standard with a friendly budget rent. Is a very lively property and a lot of kids and pets around, it make you feel truly at home and part of a community. I highly recommend it
7/13/2021
Current Resident 868739
Resident • 2020 - 2021
1.5
6/10/2021
I told management that I wanted to opt out if renewing my lease! Little did I know, so they said this forfeited my right to continue to stay here so it was open fir someone else to apply! I never gave a notice by mouth! Only said I wish to not renew but was under assumption that I would therefore begin month to month! So, I was told a week before my lease was up that me and my son had to vacate because my apartment had been rented already. Need I remind you that we have nowhere to go but all management can say is they’re sorry!!! What kind of property dues this and what about our leasing rights as well! Had I been explained that if I did not renew my lease , my place would be rented; then wouldn’t that had made a major role on my decision to renew my lease!!! The Falls can kiss my black ---!!! It’s getting ratchet and ------ out here anyway. All I do is smell weed in my apartment all day and night in 4580-301!!!! Period!!! Y’all property management team sucks !!!!
7/13/2021
Current Resident 914145
Verified Resident • 2021
4.3
6/9/2021
So far so good. A nice quiet community where people work, go to school, and maintain the peace. The unit where I reside is clean, tidy, and well maintained. I tend to keep my unit clean and well maintained.
7/13/2021
Current Resident 909167
Verified Resident • 2021
4.8
5/28/2021
The Falls is a great community to live. If you love to walk for exercise the surrounding area is gorgeous. It's close to alot of shopping areas and grocery stores. I have alot of doctor's appointments and their offices are only 5 minutes away also Rex hospital is right up the road. The staff and maintenance are quick to handle any situations. All the amenities you need are at the Falls. I love it here!!
7/13/2021
Current Resident 908123
Verified Resident • 2019 - 2021
4.0
5/25/2021
My experience at the Falls has been good. The office team is pretty friendly and normally reach back out pretty quick. Parking isn't great but the grounds are always clean and trash free. The price I pay is a great value compared to other apartments in the area.
7/13/2021
Current Resident 899085
Verified Resident • 2021
4.7
5/2/2021
So far so good. I dont have any complaints. Seems like a good community and the rent is a great rate. I also live in the perfect area around everything I need so I dont have to travel far. I would recommend this complex to friends and family.
7/13/2021
Updated Review
Current Resident 713095
Verified Resident • 2019 - 2021
4.7
3/25/2021
Very good location for me close to my work and on the border of durham and Raleigh close to unc and marshals which is a plus Definitely enjoy it here wish I could use the pool more but that's a covid thing
7/13/2021
Capris Falls
Studio, 1 Bath | 337 sq. ft.
$980 - $1,243
See Floor Plan Details
Emerald Falls
1 Bed, 1 Bath | 437 sq. ft.
$988 - $1,271
See Floor Plan Details
Paradise Falls
1 Bed, 1 Bath | 564 sq. ft.
$1,064 - $1,369
See Floor Plan Details
Sierra Falls
2 Beds, 1 Bath | 626 sq. ft.
$1,144 - $1,477
See Floor Plan Details
Oasis Falls
2 Beds, 2 Baths | 828 sq. ft.
$1,340 - $1,600
See Floor Plan Details
Cascade Falls
2 Beds, 2 Baths | 878 sq. ft.
$1,362 - $1,676
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 14 reviews)
Noise
4.5
Grounds
4.3
Safety
4.5
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.6
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
14
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
3.86 days
Claim your community to update listing information, capture leads, and respond to reviews!
The Falls Apartments is a 337 - 878 sq. ft. apartment in Raleigh in zip code 27612. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $980 - $1,676. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.