The Falls Apartments
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A-
Award Winner
4518 Tournament Drive, Raleigh, NC 27612

3.7

(383 Reviews)
$980 - $1,676/mo

Move-In Specials

Apply Within 48 Hours Of Your Tour To Receive $1,000 OFF Your Move-In Costs For Vacant Units OR Waived Application and Reservation Fee For Notice Units! (Exclus...

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Reviews

3.7 rating

383 total reviews

(

209 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 458456

Verified Resident 2011 - 2018

4.2

2/28/2018

I have enjoyed living in the community.. The staff is beyond helpfully.. The grounds and trash always been nice and repairs from maintenance well kept..community have great activities include movies night's including Inside and outside.. nice clean pool beautiful peaceful upgrade community room. Walking areas for pets small doggie park..New residents have parking space for one month..free carpet cleaning after one year

    Property Manager Response

    3/2/2018

    Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Apartments Management
    Review Author Icon

    Current Resident 457523

    Verified Resident 2016 - 2018

    4.5

    10/18/2018

    Overall good experience living here . Still need to upgrade the plumbing syestems. But the aparment is very comfortable with all the other upgrades.Area is very safe i can walk out late without fear but needs additional ligthing for security. Grounds are kept clean always, place is quite eventhough there are families around. Staff are very friendly and approachable. Location is perfect. Alot of stores closed by which is the reason i took this apartment. Overal a de cent place to live at.

      Property Manager Response

      2/27/2018

      Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Apartments Management
      Review Author Icon

      Current Resident 456414

      Verified Resident 2017 - 2018

      4.0

      2/22/2018

      Roaches and other bugs coming into the apartment. I found bugs in the shower and in the kitchen. I keep a very clean apartment and I don't know where these bugs appear from. I've sprayed repeatedly and still the bug find there way into the apartment.

        Property Manager Response

        2/23/2018

        We appreciate your feedback and encourage you to contact us so we can schedule for pest control to help with this situation. Please contact the leasing office at your earliest convenience. Sincerely, The Falls
        Review Author Icon

        Current Resident 455776

        Verified Resident 2014 - 2018

        4.8

        2/21/2018

        I’ve been here going on 5 years and each year, it’s getting better. I love this complex. I’ll be sad to go this year when my lease is up! For this area, and quietness, and mostly he price, you can’t beat the Falls!

          Property Manager Response

          2/23/2018

          Thank you for providing a review regarding your experience at The Falls. We sincerely appreciate your feedback. If you ever have any concerns, please do not hesitate to contact the Management Office. Sincerely, The Falls Management
          Review Author Icon

          Current Resident 447294

          Verified Resident 2017 - 2018

          3.8

          1/31/2018

          So small, but very affordable. Nancy in the office is fantastic! Parking gets over crowded but over all it's an easy and decent place to live, especially if you're in a hurry to get moved in! The whole process tool about 48 hours.

            Property Manager Response

            1/31/2018

            Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
            Review Author Icon

            Current Resident 437540

            Verified Resident 2014 - 2019

            3.8

            2/1/2020

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              Property Manager Response

              8/17/2021

              Hello, Thank you for taking the time to leave us a review! We are pleased that you are happy with our community. If there is anything we can do to improve your residency with us, please let us know. The Falls Management

              Updated Review

              Review Author Icon

              Current Resident 432316

              Verified Resident 2015 - 2017

              4.7

              12/18/2017

              great place to live, great location. maintenance comes very quickly. I really enjoy living here. The community amenities are great. There are always great community events happening all the time. The office sThe only problem is that parking get really scarce at times and sometime you have to park a little farther away from your building if you come home too late at night.

                Property Manager Response

                12/18/2017

                Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                Review Author Icon

                Current Resident 428609

                Verified Resident 2017

                4.5

                12/8/2017

                Looking for apartments at a reasonable price in a hot location is impossible, but The Falls seemed to good a deal to be true. The quality of service, the quality of the interiors and exteriors, and the quality of the community are unbeatable. Of all the places I’ve lived, The Falls blows them out of the water. I will be happy to live here long term.

                  Property Manager Response

                  12/8/2017

                  Thank you for providing a review regarding your experience at The Falls. We sincerely appreciate your feedback. If you ever have any concerns, please do not hesitate to contact the Management Office. Sincerely, The Falls Management
                  Review Author Icon

                  Current Resident 425190

                  Verified Resident 2017

                  3.3

                  11/29/2017

                  Good value for the money. For someone living by themselves with a dog itâ s an ok fit. The downstairs neighbors used to be loud into the hours of the night and their kids always left toys scattered on the walkway but one evening the police came and I saw a dead squirrel hanging on their doorknob. They moved out a week or two later and the noise quieted down.

                    Property Manager Response

                    12/1/2017

                    Thank you for providing a review regarding your experience at The Falls. We sincerely appreciate your feedback. If you ever have any concerns, please do not hesitate to contact the Management Office. Sincerely, The Falls Management
                    Review Author Icon

                    Current Resident 404378

                    Verified Resident 2014 - 2017

                    2.8

                    10/7/2017

                    ...........................................................

                      Review Author Icon

                      Current Resident 390730

                      Verified Resident 2017

                      4.0

                      9/1/2017

                      The Falls is a great location sitting among neighboring apartments. The landscape with the waterfall leading to the pool is unlike any other complex in the area. Any maintenance issue I've had has been taken care of either same day or next. My only complaint is that hours should be extended for rec room use because those who work full time during business hours are unable to use all of the amenities.

                        Property Manager Response

                        9/1/2017

                        Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                        Review Author Icon

                        Current Resident 384168

                        Verified Resident 2017

                        3.8

                        8/16/2017

                        The property and amenities definitely meet the average renters expectations, but there was a little bit of confusion in the beginning that could have been smoothed over by simple acceptance of responsibility, but an apology was never given. You can have the most beautiful property, if those in place to sell it initially aren't pleasant it changes the entire experience. The quality of the property won't outweigh the quality of the people.

                          Property Manager Response

                          8/16/2017

                          Thank you for providing a review regarding your experience at The Falls. We sincerely appreciate your feedback as it helps us acknowledge where there is room to grow. If you ever have any concerns or any issues that are still pending, please do not hesitate to contact the Management Office. Sincerely, The Falls Management
                          Review Author Icon

                          Current Resident 382540

                          Verified Resident 2005 - 2017

                          3.8

                          8/12/2017

                          We love the location, clubhouse and pool. We have a great pool with covered area. We have responsive maintenance staff who do a great job! We have been happy here as residents. Staff and management also to a good job.

                            Property Manager Response

                            8/14/2017

                            Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                            Review Author Icon

                            Current Resident 363749

                            Verified Resident 2016 - 2017

                            4.2

                            8/17/2017

                            Great maintenance staff! Always respond in a timely manner, leave s signed work order and follow up with an email. Office staff is friendly and courteous. Great amenities. Staff is great about informing of upcoming events and maintenance work.

                              Property Manager Response

                              6/30/2017

                              Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                              Review Author Icon

                              Current Resident 357393

                              Verified Resident 2017

                              4.5

                              6/15/2017

                              Great place to live. Apartments are super nice for the price. I'm already planning on renewing my lease next year. Staff is wonderful. I would highly recommend living here over any other place in Raleigh.

                                Property Manager Response

                                6/15/2017

                                Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                                Review Author Icon

                                Current Resident 329630

                                Verified Resident 2013 - 2017

                                4.5

                                4/7/2017

                                Love living at The Falls. I've lived in several apartment communities and this is the first one that feels like home. There's a real sense of community here. Everyone waves and is friendly with one another. Since PRG purchased the property it's like a new place the whole property has received a makeover. I live in a newly renovated apartment with the dark cabinets and stainless steel appliances. Office staff is super friendly and any problems you might have they take care of it right away. I'd recommend living here to anyone.

                                  Property Manager Response

                                  4/13/2017

                                  Thank you for providing feedback on your experience at The Falls. We appreciate the kind comments, and are happy to hear we have satisfied residents. Please let us know if you ever have any concerns. Our goal is to make sure The Falls is a great place for you to call home! Sincerely, The Falls Management
                                  Review Author Icon

                                  Current Resident 326811

                                  Verified Resident 2016 - 2017

                                  2.3

                                  3/31/2017

                                  I liked it when I first moved in here, but I have become annoyed with the staff at the office. One woman is always rude to me when I come to pick up my packages and I have to wait a long time for anyone to acknowledge me. The community events and amenities seem nice but I have never been able to make it to anything.

                                    Review Author Icon

                                    Prospective Resident 433545

                                    ProspectVisited 2016

                                    4.2

                                    3/16/2017

                                    Great management and very nice property.Amenities are awesome

                                      Review Author Icon

                                      Current Resident 316030

                                      Verified Resident 2016 - 2017

                                      3.2

                                      3/2/2017

                                      Nice apartment complex besides the noise from the neighbors Upstairs still a lovely complex. Love movie day. Exercise room nice. Business center is helpful nice size pool. Nice neighborhood!!!!!!!

                                        Property Manager Response

                                        3/2/2017

                                        Thank you for providing a review regarding your experience at The Falls. We sincerely appreciate your feedback. If you ever have any concerns, please do not hesitate to contact the Management Office. Sincerely, The Falls Management

                                        Updated Review

                                        Review Author Icon

                                        Smonk12345

                                        Resident 2016 - 2017

                                        5.0

                                        2/17/2017

                                        Great and affordable place to live !

                                          Property Manager Response

                                          2/17/2017

                                          Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                                          Review Author Icon

                                          Sunfluorescent

                                          Resident 2015 - 2017

                                          5.0

                                          2/16/2017

                                          I came to the falls in 2015! This has been the first place ive ever rented from. I love it here, but i do wish they had better parking.

                                            Property Manager Response

                                            2/17/2017

                                            Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                                            Review Author Icon

                                            londonengland41

                                            Resident 2011 - 2017

                                            5.0

                                            2/16/2017

                                            I have been at The Falls, since May of 2011. This property is very close to everything that I need. To me, the most important, is that I am 10 minutes from my job. The office staff and maintenance staff are very nice and accommodating and will help in any way that they can. I feel safe on this property and have met quite a few people who are pretty good friends. The gym and pool areas are great. The only issue I really have, is with some of the other residents, may be not realizing that other people live either below them, beside them or over them. The noises that I hear the most of, are people slamming doors when they leave and some pre-teen children running across the floor.

                                              Property Manager Response

                                              2/16/2017

                                              Thank you very much for the wonderful feedback! We hope we can continue to have a positive influence on your stay here at The Falls for many more years to come. We're very glad you enjoy the amenities here. Please let us know if there is anything we can do to improve your residency! Sincerely, The Falls Management
                                              Review Author Icon

                                              anelson2

                                              Resident 2015 - 2017

                                              4.7

                                              2/16/2017

                                              The office staff and the maintenance crew are helpful and welcoming. I have enjoyed the community events ranging from Volleyball games, BBQ, Halloween parties, and more. The gym has been updated to include new features which I love. Overall, I feel safe and enjoy this convenient location. If I could change anything there would be a playground for children. The gym and theater would be open for more hours as well.

                                                Property Manager Response

                                                2/16/2017

                                                Thank you for your review. We are so glad to hear you are enjoying your residency at The Falls . We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, The Falls Management
                                                Review Author Icon

                                                Current Resident 831337

                                                Resident 2016 - 2017

                                                4.7

                                                2/16/2017

                                                I really love the Falls. I feel safe and the love the central location to shopping, school, and work. It's mostly quiet except for the few neighbors that are at time noisy. The maintence is quick at responding. The office staff is wonderful and knows my face! I wish the club house was open longer than just the normal 9-6 because I don't get to use it as much due to work schedule.

                                                  Property Manager Response

                                                  2/16/2017

                                                  Thank you for providing wonderful feedback on your experience at The Falls. We appreciate the kind comments, and are happy to hear we have satisfied residents. Please let us know if you ever have any concerns. Our residents are our #1 priority! Sincerely, The Falls Management
                                                  Review Author Icon

                                                  tlchamblee9061@gmail.com

                                                  Resident 2015 - 2017

                                                  4.5

                                                  2/16/2017

                                                  I do love living at the falls apartments been here almost 2 years now. First year was flawless. Second year we do have problems with our neighbors but thats a problem the apartments are not at fault for. Grounds are pretty well kept except people who dont pick up pet waste. Really nice staff who try their best to work with you on all your requests. Maintanence has been very nice and most of the time respond very quickly and try to get out quietly without disturbing you, which I appreciate. If I could ask for something it would be a none fancy playground for my kids. That is something we really wish we had instead of a volleyball court.

                                                    Property Manager Response

                                                    2/16/2017

                                                    Thank you for providing feedback on your experience at The Falls. We appreciate the kind comments, and are happy to hear we have satisfied residents. Please let us know if you ever have any concerns. Our goal is to make sure The Falls is a great place for you to call home! Sincerely, The Falls Management

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Capris Falls

                                                    Studio, 1 Bath | 337 sq. ft.

                                                    $980 - $1,243

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    Emerald Falls

                                                    1 Bed, 1 Bath | 437 sq. ft.

                                                    $988 - $1,271

                                                    See Floor Plan Details

                                                    Paradise Falls

                                                    1 Bed, 1 Bath | 564 sq. ft.

                                                    $1,064 - $1,369

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Sierra Falls

                                                    2 Beds, 1 Bath | 626 sq. ft.

                                                    $1,144 - $1,477

                                                    See Floor Plan Details

                                                    Oasis Falls

                                                    2 Beds, 2 Baths | 828 sq. ft.

                                                    $1,340 - $1,600

                                                    See Floor Plan Details

                                                    Cascade Falls

                                                    2 Beds, 2 Baths | 878 sq. ft.

                                                    $1,362 - $1,676

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 14 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.86 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • None
                                                    • Other
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. | Restrictions: Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
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                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $35. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. | Restrictions: Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                      Less Info
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                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Billiards Room
                                                    • Book Exchange Library
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Corn Hole Boards
                                                    • Dishwasher
                                                    • Emulated Stone Countertops
                                                    • Fitness Center
                                                    • Flexible Lease Terms
                                                    • Gated Bark Park
                                                    • Hammock Garden
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Playground
                                                    • Pool
                                                    • Poolside Grilling Area
                                                    • Premium Cabinetry
                                                    • Private Terraces in Select Units
                                                    • Stainless Steel Appliances
                                                    • Tennis Court
                                                    • Vaulted Ceilings
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                                                    Leasing

                                                    Featuring studio, one, and two-bedroom apartment homes, The Falls is a pet-friendly community and includes a sparkling swimming pool, fitness center, renovated clubhouse, billiards room, and two tennis courts. The Falls renovated apartment homes with new cabinets, countertops, faux stainless steel appliances, new vanities, light fixtures, & more! Most renovated units also include washers and dryers. Inside you will find spacious floor plans, lots of natural light, private renovated balconies and patios, and laundry facilities in every building. Convenience and a beautiful setting make The Falls a great place to call home!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 09:00 AM - 04:00 PM
                                                    This community is managed by

                                                    PRG Real Estate

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Quanda778
                                                    Asked on: 10/10/2018
                                                    Q: Hello, my name is Quanda, I’d love to come there ant take a tour, I’m recently moved from Jersey to Raleigh and I’m looking for a place to call home. When can I come in? Please contact me as soon as possible.

                                                    Frequently Asked

                                                    How is The Falls Apartments Rated?
                                                    Based on 383 number of votes by renters, The Falls Apartments is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Falls Apartments?
                                                    The Falls Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Falls Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Falls Apartments?
                                                    The Falls Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is The Falls Apartments?
                                                    The Falls Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Falls Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Falls Apartments?
                                                    The Falls Apartments is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.86 days to their community reviews in the past year.
                                                    Who manages The Falls Apartments?
                                                    PRG Real Estate
                                                    What is the pet policy at The Falls Apartments?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. | Restrictions: Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Cats Allowed
                                                    Rent: $35
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. | Restrictions: Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Apply Within 48 Hours Of Your Tour To Receive $1,000 OFF Your Move-In Costs For Vacant Units OR Waived Application and Reservation Fee For Notice Units! (Exclusions Apply. Valid For 8-13 Lease Terms Only). Contact Us For More Information!

                                                    Contact Property

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                                                    Under New Management

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                                                    The Falls Apartments is a 337 - 878 sq. ft. apartment in Raleigh in zip code 27612. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $980 - $1,676. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.