MAA Eastside

. #4 . #561

Award Winner

MAA Eastside

1801 N Greenville Avenue, Richardson, TX 75081

4.0

(409 Reviews)

$1,155 - $3,900/mo

Move-In Specials

Lease Now for 1 Month free! Certain exclusions may apply.

Reviews

4.0 rating

409 total reviews

(

369 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Cleanliness (9)

Community (97)

Demographics (1)

Location (66)

Maintenance (114)

Management (45)

Noise (24)

Parking (82)

Security (17)

Sort:

Newest Activity
Recently Lived In
Review Rating

Current Resident 762650

Verified Resident • 2018 - 2020

3.5

2/3/2020

The unit is faces a major street & is very loud. You can hear the upstairs neighbor drop things, walk & flush the toilet. Printer at the community office is either out of ink or paper. Gym equipment is out of date & filthy.

Property Manager Response

2/4/2020

Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at ResidentCare@maac.com and allow 48 business hours for a response.

Current Resident 762953

Verified Resident • 2019 - 2020

5.0

1/15/2020

Friendly and loving environment. Good events happens every month. And good resturants. Service is too good when ever it is needed. Apartments has a good park and location wich helps to reach any favourite resturnats easily. So close to all thebasci store required for a bachelors like us.

Property Manager Response

1/16/2020

Thank you for taking the time to leave a review!

Current Resident 762932

Verified Resident • 2019 - 2020

5.0

1/13/2020

Great office staff, apartments are nice and well kept. Maintenance is awesome! The complex is very quite. Parking is easy. I love all the local restaurants. I have not at a single bad experience and I would recommend this complex to anyone.

Property Manager Response

1/14/2020

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

Current Resident 151074

Verified Resident • 2018 - 2020

2.7

1/8/2020

I have already provided an online review and do not wish to provide any additional information unless the regional manager would like to contact me. I have already contacted Richardson PD and can provide some feedback from a safety concern as well if she would like to speak with me.

Property Manager Response

1/9/2020

Please reach out to us at ResidentCare@maac.com so we can address this situation directly. We look forward to hearing from you.

Current Resident 722969

Verified Resident • 2017 - 2019

2.7

12/11/2019

Love the idea of the complex. The housekeeping is non-existent. Common hallways are dirty, stairwells are dirty, walls are stained with food as well as the stairs. Chewing gum on the floor in the hall has been there since we moved in. We have homeless people coming in through the roll up door that is not fixed. No security at all. I have been complaining for months about this problem. The problem is ignored by management. We will move out as soon as our lease is up to a clean and secure complex

Property Manager Response

12/6/2019

Hi there, thank you for your review. We are sorry that you are disappointed with the cleanliness of our community. We have high standards for our homes, so we appreciate you bringing this point to our attention. We will discuss this with our team and strategize solutions that will not overburden our hardworking maintenance team. Please feel free to give us a call or come by the office if there is anything more you would like to discuss.

Current Resident 722804

Verified Resident • 2019

5.0

12/2/2019

I moved into this community in Oct 2019. The premises are well kept and the office staff is helpful. The maintenance team responds to requests the same day or the next business day. I am very impressed with MAA. I would recommend MAA Communities.

Property Manager Response

12/5/2019

Thanks so much for your high praise! We're so glad your experience in our community has been smooth and that our team has been able to meet your needs promptly and professionally. We love to make our residents happy, so please don't hesitate to reach out if there is anything we can do to make your experience even better!

Current Resident 721172

Verified Resident • 2019

4.3

11/25/2019

So far it has been excellent. Loren is amazing and Mark is super helpful. The Maine crew has been so courteous and nice too. I wish people would be held accountable to picking up after their dogs and there were cameras in the parking garage for our safety.

Property Manager Response

12/3/2019

Thank you so much for your 5-star review and your kind words about Loren and Mark. They are valued members of our team who regularly go above and beyond for our residents. We appreciate your feedback regarding pet waste around the community and cameras in the parking garage. We will discuss this with our team to come up with the best solutions. Please feel free to give us a call if there is anything further you would like to share.

Current Resident 707503

Verified Resident • 2019

5.0

10/16/2019

Overall, I really love this community. The staff have been supportive and helpful. The residents are kind but keep to themselves. I love my apartment. I appreciate how they host events for the complex.

Property Manager Response

10/21/2019

Nothing makes us happier than hearing that our residents love their home with us. Thank you for sharing such high praise and encouragement with our team and thank you for letting us know that you appreciate our fun, community events.

Current Resident 706171

Verified Resident • 2019

4.2

10/13/2019

As a community its secured and closed parking i liked very much. Club house available only in office hours, how am i supposed to play in club house post my office hours ? Whey laundry cards are not updated even after i move in more than a week now.

Property Manager Response

10/16/2019

Hi, thank you for taking the time to review our community. We are happy to hear you are satisfied with our security and parking. The happiness of our residents is a top priority here, so we're discouraged to see you are unsatisfied with the clubhouse hours and your laundry card. We would love an opportunity to talk with you further about your concerns so we can improve. Please come by our leasing office or give us a call. Thank you in advance for contacting us!

Current Resident 693668

Verified Resident • 2017 - 2019

1.5

9/11/2019

Horrendously maintained. Overpriced for what is received. Zero security. Car will be towed even as a resident when the gate is malfunctioning. Office staff tends to be swapped out regulArly which can be frustrating when trying to resolve ongoing issues.

Property Manager Response

9/14/2019

Thank you for your feedback. We regret to learn that our facilities and service have not met your expectations. We work hard to provide our residents superior service and an exceptional place to call home and apologize if this has not been your experience. Your satisfaction is our priority and we want you to enjoy every aspect of your home. We want to quickly address your concerns but we need details. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can adequately address your concerns. We look forward to hearing from you.

Current Resident 691862

Verified Resident • 2017 - 2019

2.2

9/8/2019

Good at first but now it's not as clear as I first move here lack of maintenance out and the evaluate is not taken care of. Too much broke in the cars here at east posted apartments Too much car towing

Property Manager Response

9/11/2019

Thank you for making us aware of your concerns. We want your experience in our community to be awesome so we apologize if our efforts have failed to meet your expectations. We are always looking for ways to improve and we will take a close look at your comments but would prefer to speak directly with you about your concerns. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on addressing your concerns.

Current Resident 660122

Verified Resident • 2019

2.3

7/3/2019

Horrible, everything is dirty. Apartment was not cleaned properly when I moved in. The toilet seat was not sanitized as there was thick brown gunk on the side of the toilet. Air condition does not work properly. Trash chute is very dirty

Property Manager Response

7/8/2019

We apologize if you were disappointed in your move-in experience. We aim to fully prepare each apartment for its new residents and your comments suggest there is room for improvement. Rest assured your words aren't lost on us as we use feedback for our training. If anything remains unresolved, please contact our resident care line at 866-620-1130 so we can document and escalate any issues.

Current Resident 660070

Verified Resident • 2019

3.8

7/3/2019

The apartment was in good condition when I moved in. The lady in leasing office was friendly and helpful. Location of the apartment is nice with many facilities nearby. Move-in process was pretty easy and simple.

Property Manager Response

7/8/2019

Thank you for your acknowledgment of our community and our efforts to ensure your apartment was fully prepared for your move-in. We know the process can be daunting, and we're glad to hear our team helped make it seamless. So glad, too, you enjoy our convenient location. Welcome!

Current Resident 658209

Verified Resident • 2019

3.5

6/28/2019

The community is nice. It is the area of convenience for me. Lots of shopping and food establishments close by. Easy access to the freeway. Parking can be tough sometime. Grounds are kept up and always clean.

Property Manager Response

7/2/2019

Thank you for your great review. Here, you will find easy accessibility, well-kept grounds, and the best all-around choice to live life your way. Thank you for making us your home. We appreciate you taking the time to share your favorable comments!

Current Resident 657277

Verified Resident • 2019

5.0

7/3/2019

I love it, beautiful apartment, nice amenities, prime location, high end luxury details. Easy access to the highway and Dallas. Airport is not far away and easy accessible to Love field. Mall is near by as well.

Property Manager Response

6/29/2019

We love hearing that our residents have received such excellent service from our team, and are glad that Loren was able to meet all of your expectations. We are glad to have you here and are thrilled that you are so pleased with your new home! Thank you for your amazing review.

Current Resident 655355

Verified Resident • 2019

5.0

6/21/2019

Great so far... still getting moved in. Maria is awesome! It is lacking a dog park or a playground, so it isn't perfect for families. But the apartments appear well kept and maintained. Maintenance and office staff are friendly.

Property Manager Response

6/25/2019

Thank you very much! We're glad you're having a great experience so far and that our staff have been so helpful. Please reach out if we can assist you as you continue to get settled in!

Current Resident 652618

Verified Resident • 2019

4.7

6/14/2019

Amazing community and apartment's experience Every thing is just near and easy. Leasing office is great and very helpful. Inside outside is good. Sometimes the appearance for entrance or inside should look better.

Property Manager Response

6/18/2019

We appreciate your five-star review! We strive to provide our residents an exceptional place to call home and your feedback validates our efforts. It is great to know that you're enjoying your home and so many things about it! We'll keep an eye on the front entrance. Thank you for taking the time to share your complimentary review.

Current Resident 651827

Verified Resident • 2019

1.0

9/4/2019

? Very rude Leasing Staff. ? Make promises they don't keep. ? They do not respond to ANY Emails or Phone calls/Voicemails. ? I personally went to speak to The Manager who then very defensively popped off at me when I was simply telling her about the Maintenance issues my apartment needed fixing. ? Maintenance will not Call, Text, leave a note - ABSOLUTELY NOTHING - to give you any advance notice that they are coming to your apartment! ? Lee in Maintenance has been the only thorough AND respectful Post Eastside in Richardson Employee in this entire complex to deal with. ? I wish I'd read the negative reviews online before moving in here. ? I'm moving out after only 6 months here. A HUGE waste of my money and my time! ? I'll be adding to the negative online reviews about this property! ? The Hallways are filthy, as is the Mailbox area: actually all of the community areas are dirty. ? Post Eastside in Richardson SUCKS.

Property Manager Response

6/17/2019

We understand your frustration and apologize for any inconvenience caused. We take feedback such as this seriously, as we educate each of our professionals thoroughly on the importance of providing exceptional customer service. We're proud of the work they do, and so we're determine to figure out what may have gone wrong in your interactions with them. At your earliest convenience, please call our resident care line at 866-620-1130 so we can officially document your concerns.

Current Resident 650323

Verified Resident • 2018 - 2019

3.3

6/9/2019

It's good, the staffs are nice and the facilities are kind of "old". Sometimes some staffs are not that passionate and welcome to people when getting our package. And I lost my package twice at my front door. So I think the security could be better.

Property Manager Response

6/13/2019

Our staff works hard to deliver superior service and value for residents each day. We regret to learn that due to our package pickup system, this has not been your experience. The comfort and satisfaction of our residents is our priority so, in an effort to better serve you, we'd like to speak with you about your experience. Please call our resident care line at 866-620-1130 so we can document your concerns and discuss them with the appropriate team. Thank you for your patience as we work to make things right.

Yasmeen_A112

Resident • 2018 - 2019

2.3

5/9/2019

Where do I start... Maria is rude and usually unhelpful when it comes to getting help for serious issues we have had. We had extensive water damage in our apartment for months before it was repaired. I only have a picture of when it first started but it kept getting worse due to it going so long without being repaired. When we initially moved in the apartment needed lots of cleaning and there was cat hair everywhere, which is confusing since they charge to "clean" you carpet when you move out... On top of that, any other bad reviews you see regarding carpet replacement are probably true. Any small amount of damage that occurs to the carpet will apparently warrant the whole thing being replaced... They say they have third parties clean and repair carpets but why would you not hire RELIABLE carpet installation companies that know how to do a simple patch. Just proof of how little they care about you once you move out and are not paying them rent anymore. I tried explaining why them not hiring carpet repair companies that know how to do a simple patch up is so ridiculous and irresponsible and I was met with additional rudeness. I was told "well actually, what youre paying is 900 but we paid the other 500 so..." well ACTUALLY, its ridiculous that a small burn in the carpet can cost you even $900, so the condescending words were not even helpful. Not to mention the whole time we lived there our neighbors were extremely loud and you can hear EVERYTHING that happens above you, especially when your upstairs neighbors own an energetic large dog. Overall, such a negative experience and Post Eastside only does what's convenient and easy for them instead of making sure their tenants don't get ripped off with ridiculous move out fees.

Property Manager Response

5/14/2019

Yasmeen, we appreciate you sharing your assessments, although we regret that you were so unsatisfied while living here. Our professionals receive the highest-caliber of customer service and policy training, so what you've described runs contrary to everything we strive for. Rest assured that we'll use your feedback to investigate these matters thoroughly and figure out if any changes need to be made to our operations. Thank you for your cooperation, and we wish you the best in your new home.

Current Resident 624404

Verified Resident • 2017 - 2019

4.2

4/18/2019

The leasing agents and maintenance teams have been helpful with questions and addressing issues. The area is generally clean and well-maintained. The complex hosts monthly community events that are fun for getting to know neighbors in a casual setting. Overall, I'm satisfied with the value of the property and what you get for it.

Property Manager Response

4/10/2019

Awesome! Thanks for taking the time to share your thoughts about our community. We're pleased to know how much you love our resident events and the value that we provide!

Current Resident 623861

Verified Resident • 2019

4.7

4/5/2019

The front office staff is always helpful and maintenance quickly has taken care of any issues I have had. My only complaint is residents who allow there dogs to urinate buy the entrance door. Over all I am very happy with my apartment.

Property Manager Response

4/9/2019

Thanks so much for your outstanding feedback. We're glad you enjoy the welcoming approach and responsive service our team provides you and all our residents. We regret any inconvenience regarding pet waste; seems a reminder is in order for our residents. Please notify the office at your earliest convenience.

Current Resident 616665

Verified Resident • 2019

4.5

3/17/2019

All the residents that I have made contact with seem friendly. I love the convenience of all the stores and restaurants around the area. I love the easy access to the major freeway. I hope to stay here for a while

Property Manager Response

3/20/2019

Welcome to Post Eastside! It's no surprise that you've found your neighbors to be a friendly and welcoming bunch - we're all happy to have you with us. Thanks for your five-star review!

Current Resident 615257

Verified Resident • 2018 - 2019

4.7

3/13/2019

The office staff is amazing, maitenence requests are fulfilled quickly, and the apartments are beautiful. My only complaint would be the front doors are thin so you do hear everything happening in the hallways, even on the opposite side of your apartment. But it's generally a quiet complex other than that.

Property Manager Response

3/18/2019

We appreciate you taking the time out of your day to leave a five-star review! At Post Eastside, we work hard to make our community the best it can be, and ratings like yours encourage us to keep going!

Current Resident 612846

Verified Resident • 2018 - 2019

5.0

3/13/2019

I've had zero complaints since I first moved in, every single time that I have put in a request it was either taken care of the very next day or within a few business days. Any time it wasn't done the first day I was reached out to from staff with a notification of when it should "estimated" be done by which is great so that I can plan accordingly on anything from my end to help with the process.

Property Manager Response

3/12/2019

Thank you for your great review! Here, you will find friendly staff, superior service, and the best all-around choice to live life your way. We also thank you for making us aware that there are cars, in the parking garage, that do not have parking passes. We understand how frustrating and inconvenient this makes parking for everyone else. We do our best to monitor this but it sounds like we need to be more diligent in our efforts. Please accept our apologies for any inconvenience this has caused, and know that we will be reiterating the rules to our residents and guests, as well as working with our team to ensure proper enforcement from here on out.

Floor Plans & Pricing

All (9)
Studio (2)
1 Bed (4)
2 Beds (3)

Studio

Studio 0x1 503-707 SF

5 Available Units

Studio, 1 Bath | 642 - 693 sq. ft.

$1,250 - $2,750

See Floor Plan Details

Loft 0x1 841-1076 SF

4 Available Units

Studio, 1 Bath | 841 - 1,076 sq. ft.

$1,450 - $2,980

See Floor Plan Details

1 Bedroom

Traditional 1x1 628-644 SF

8 Available Units

1 Bed, 1 Bath | 637 - 644 sq. ft.

$1,155 - $2,065

See Floor Plan Details

Traditional 1x1 743-748 SF

5 Available Units

1 Bed, 1 Bath | 743 - 748 sq. ft.

$1,170 - $2,105

See Floor Plan Details

Traditional 1x1 693-728 SF

5 Available Units

1 Bed, 1 Bath | 693 - 707 sq. ft.

$1,200 - $2,070

See Floor Plan Details

Traditional 1x1 873-907 SF

1 Available Unit

1 Bed, 1 Bath | 873 sq. ft.

$1,285 - $2,115

See Floor Plan Details

2 Bedrooms

Traditional 2x2 1311-1330 SF

8 Available Units

2 Beds, 2 Baths | 1,311 - 1,330 sq. ft.

$1,785 - $3,900

See Floor Plan Details

Traditional 2x2 1028-1148 SF

6 Available Units

2 Beds, 2 Baths | 1,028 - 1,066 sq. ft.

$1,635 - $3,860

See Floor Plan Details

Traditional 2x2 1181-1194 SF

1 Available Unit

2 Beds, 2 Baths | 1,181 sq. ft.

$1,760 - $3,475

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Review Ratings (from 22 reviews)

Noise

3.8

Grounds

4.0

Safety

3.7

Office Staff

4.2

Maintenance

4.4

Neighborhood

4.5

Survey Scores N/A

Review Count

B+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

Average time to respond to reviews

2.73 days

Features & Amenities

Laundry

Laundry Facilities
Laundry On-Site

Parking

Covered Lot
Garage Lot
Other
Surface Lot
Garage
Garage with Remote
Parking

Pets

Dogs Allowed
Fee: $425. Rent: $20. Restrictions: No weight or breed restrictions. Pet Types Allowed: Dogs, Cats, Fish, Caged Birds. No exotic animals. See office staff for details.. Pet Limit: 2. Comments: One-time fee per pet. Pet rent per pet per month.
Less Info
More Info
Cats Allowed
Fee: $425. Rent: $20. Restrictions: No weight or breed restrictions. Pet Types Allowed: Dogs, Cats, Fish, Caged Birds. No exotic animals. See office staff for details.. Pet Limit: 2. Comments: One-time fee per pet. Pet rent per pet per month.
Less Info
More Info

Other

Additional Storage
Air Conditioning
BBQ and Picnic Areas
Balcony/Deck
Cat Friendly
Clubhouse
Clubroom with Gourmet Kitchen and Cabana
Community Center
Community-wide Wi-Fi
Convenient to Park
Convenient to Shopping
Courtyard
Dishwasher
Elevator
Fitness Center
Gated Access
Gated Community
Hardwood Floors
Internet Cafe
Large Dog Friendly
Monthly Resident Events
On-Site Maintenance
On-Site Management
On-site Manager
On-site Retail
Pet Friendly Community with No Breed Restrictions
Pet-Friendly Community
Pool
Public Transportation
Storage Space
Two Swimming Pools
Wi-Fi Access
WiFi in Common Areas

Show Less

Leasing

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Eastside in Richardson, TX. The studio, one-bedroom, and two-bedroom apartments boast high-end features, such as granite countertops, hardwood floors, custom-framed mirrors, and more. Our community offers two gorgeous swimming pools, a state-of-the-art fitness center, and barbeque grills in all six of the courtyards. The two gated garages ensure parking is never a problem. There's even a small park with an amphitheater, as well as flexible pet policies with no breed or weight restrictions. MAA Eastside is convenient to North Central Expy. and the Telecom Corridor. There are plenty of shopping, dining, and entertainment in the neighborhood.

Show Less

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

MAA

Communities

298

View All Communities

Questions & Answers (0)

Frequently Asked

How is MAA Eastside Rated?

Based on 409 number of votes by renters, MAA Eastside is currently rated 4 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Eastside?

MAA Eastside is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

MAA Eastside is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at MAA Eastside?

MAA Eastside is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.

How safe is MAA Eastside?

MAA Eastside is rated 3.7 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.

How satisfied are residents with the neighborhood?

MAA Eastside is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at MAA Eastside?

MAA Eastside is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.73 days to their community reviews in the past year.

Who manages MAA Eastside?

MAA

What is the pet policy at MAA Eastside?

Dogs Allowed

Fee: $425

Rent: $20

Restrictions: No weight or breed restrictions. Pet Types Allowed: Dogs, Cats, Fish, Caged Birds. No exotic animals. See office staff for details.

Pet Limit: 2